Infrastructure Specialist (Cloud / Network / Security)

Key Responsibilities:

• Administer, maintain and enhance system, network and cloud infrastructure, including servers, switches, routers, firewalls, load balancers and related infrastructure appliances.
• Provide technical advice and support for internet, intranet, LAN, WAN and cloud networking environments.
• Design, implement and maintain cloud and hybrid-cloud infrastructure, with exposure to Chinese cloud platforms such as Alibaba Cloud, Huawei Cloud and/or Tencent Cloud.
• Administer Windows/Linux/Unix server environments, virtualization platforms, storage and container technologies.
• Manage and maintain VPN and secure remote-access infrastructure.
• Provide technical support and recommendations for IT infrastructure planning, architecture and cybersecurity initiatives.
• Monitor infrastructure availability, capacity and performance using enterprise monitoring and logging solutions.
• Coordinate internal technical teams and external vendors to ensure effective infrastructure and network support across headquarters and remote offices.
• Manage infrastructure, cloud, network and security projects, ensuring high-quality deliverables and smooth implementation.
• Manage vendor relationships and oversee network, security, cloud and other infrastructure-related services.

Required Skills and Experience:

• Degree or above in Computing, Information Technology or a related discipline.
• 5+ years of experience in system infrastructure, network infrastructure, cloud technology or related IT environments.
• Cloud: Hands-on experience with cloud infrastructure deployment, administration, networking and troubleshooting. Experience with Chinese cloud technologies such as Alibaba Cloud, Huawei Cloud and/or Tencent Cloud is highly preferred. AWS, Azure or other public-cloud experience is also advantageous.
• System / Wintel: Solid experience with Windows/Linux/Unix, VMware/Hyper-V, SAN/storage, Exchange, Active Directory and container technologies such as Docker and Kubernetes.\
• Network: Hands-on experience in configuration, administration and troubleshooting of enterprise network infrastructure, including routers, switches, firewalls and load balancers. Experience with Huawei networking products is an advantage.
• Security: Experience in security monitoring, security risk assessment and network intrusion detection. Exposure to technologies such as SIEM, DLP, IAM, SASE and vulnerability management is advantageous.
• Experience with infrastructure monitoring and management tools such as ManageEngine, PRTG and Splunk.
• Hands-on experience in cloud networking architecture, design, implementation and maintenance.
• Professional certifications in Network, Cloud or Cybersecurity, such as AWS Cloud, CCNA, CCNP, PCNSE, CISSP, CISA, CISM or CEH, would be an advantage.
• Strong analytical, organizational, troubleshooting and problem-solving skills.
• Strong interpersonal skills and ability to work effectively with internal stakeholders, technical teams and external vendors.
• Good written and spoken English and Cantonese.
• Candidates with more extensive experience may be considered for a Senior-level position.