Infrastructure Specialist

Company Overview
Suffield Public Schools is dedicated to providing a dynamic and innovative educational environment that fosters growth, learning, and community engagement. We are committed to leveraging cutting-edge technology to support our mission of excellence in education.

Job Summary
We are seeking a proactive and highly skilled Infrastructure Specialist to join our IT team. In this vital role, you will be responsible for designing, implementing, and maintaining the school district’s complex IT infrastructure. Your expertise will ensure seamless system operations, robust security, and optimal performance across all technology platforms. This position offers an exciting opportunity to contribute to an educational environment that values technological advancement and operational excellence.

Responsibilities

• Maintain and troubleshoot district technology devices and software applications, ensuring reliable performance, successful deployment, and secure network access.
• Ability to work with Police and Fire department and prioritizing emergency issues.
• Analyze and resolve technical issues while supporting the maintenance, integration, monitoring, and automation of district software systems and services to ensure dependable operation.
• Provide mentorship and advanced technical support to Level 1 and Level 2 technicians, fostering skill development and promoting consistent support practices.
• Handle organization-wide windows-based application projects of complex to ensure applications optimal performance and related infrastructure.
• Review technology support trends across instructional and administrative systems and develop preventative strategies to improve reliability and reduce disruptions.
• Serve as the escalation point for complex technology issues affecting staff, students, and district systems, providing timely diagnosis and resolution.
• Recommends specifications, standards, and requirements for procurement to ensure optimum system and end-user performance.
• Support the installation, configuration, and ongoing maintenance of instructional and administrative applications in production and test environments to ensure optimal system performance and user experience.
• Consult Network Administrator and System Administrator to assure technology is suitably deployed and used to deliver applications along with technology solutions.
• Other related duties as assigned by a Director of Technology.

Qualifications

• Excellent problem-solving skills with the ability to troubleshoot complex system issues efficiently.
• Bachelor’s degree in Computer Science or related field; relevant certifications such as Cisco CCNA/CCNP or Microsoft Certified Solutions Expert (MCSE) are advantageous.

Join us in shaping the future of education through innovative technology solutions!

Pay: $65,000.00 - $73,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person