Infrastructure Specialist - Technical Support Engineer

Tasks

• Provide technical support and troubleshooting for infrastructure-related issues to ensure seamless business operations.
• Monitor and maintain IT systems, including servers, networks, and other critical infrastructure components.
• Collaborate with cross-functional teams to implement and optimize infrastructure solutions that align with business needs.
• Develop and maintain documentation related to IT infrastructure, processes, and procedures.
• Conduct regular system audits and performance assessments to ensure infrastructure reliability and efficiency.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in technical support or infrastructure management roles.
• Proficiency in network management, server maintenance, and virtualization technologies.
• Strong problem-solving skills with the ability to troubleshoot complex technical issues.
• Excellent communication and interpersonal skills to effectively collaborate with team members and clients.