Infrastructure Storage SME

Must Have Technical/Functional Skills

Strong Understanding Of:

• SAN (Storage Area Network)
• NAS (Network Attached Storage)
• DAS (Direct Attached Storage)
• Block Storage
• File Storage
• Object Storage

Storage Platforms

Experience With One Or More:

• Dell EMC PowerMax / Unity / Isilon
• NetApp ONTAP

SAN Networking

Strong Hands-on Experience With:

• Fibre Channel (FC)
• FC Switching
• Zoning
• VSANs

Backup & Recovery

Experience With One Or More:

• Commvault
• Veritas NetBackup
• Rubrik

Roles & Responsibilities

Operations:

• Provide resolutions to Incidents and Service requests for storage infrastructure.
• Investigate and resolve storage incidents and service disruptions.
• Perform RCA and implement corrective steps in production environment
• Support maintenance activities, upgrades, migrations, and storage refresh projects.
• Participate in on-call and escalation support rotations.

Administration:

• Manage storage resources including volumes, LUNs, file systems, and shares.
• Configure and maintain SAN and NAS environments.
• Manage storage replication, snapshots and cloning.
• Monitor storage health, performance, and availability.
• Analyze storage performance metrics to eliminate any bottlenecks.
• Administer enterprise backup and recovery solutions.

Engineering:

• Design and implement storage solutions for new applications and services.
• Support datacenter expansions and periodic hardware refreshes.
• Develop and maintain storage standards, procedures, and documentation.

Generic Managerial Skills:

• Working in large multicultural teams in onsite-offshore Model
• Good customer facing communication skills and Team skills

Salary Range: $120,000-$140,000 a year