Infrastructure Support Engineer

Infra Support Engineer

Location- Gurugram

Experience 24 Years

CTC 3.64 LPA

Employment Type Full-Time JOINING Immediate Preferred

Job Overview

We're looking for an Infra Support Engineer to manage and support the Windows-based application infrastructure, IIS servers, databases, deployments, monitoring and CI/CD activities that keep Nural's products running. You'll work closely with our development and application teams to maintain uptime, troubleshoot infrastructure issues fast, and keep deployments smooth and safe a role with real ownership and a direct line of sight to the customers who depend on what you support.

Key Responsibilities

Infrastructure & Application Support

• Manage and monitor Windows Servers and IIS application environments.
• Perform application deployments and support QA, staging, and production environments.
• Manage server/application configuration and environment-related changes.
• Perform server health checks and assist with infrastructure maintenance. Monitoring & Troubleshooting
• Monitor server CPU, memory, disk space, services, and application logs.
• Troubleshoot issues using Windows Event Viewer, IIS logs, application logs, and server monitoring tools.

Investigate incidents and coordinate with development, database, network, and other technical teams for resolution.

CI/CD & Deployments

• Manage and troubleshoot CI/CD pipelines and deployment processes. Work with developers to troubleshoot application and server-related issues.
• Maintain backup and deployment procedures and ensure safe deployment practices.

Database Support

• Perform basic SQL Server database troubleshooting and connectivity checks.
• Monitor and troubleshoot SQL Server Agent jobs and scheduled jobs.
• Support database connectivity issues using SSMS.

Network, DNS & Security

• Manage and troubleshoot DNS and SSL/certificate-related issues.
• Work with Cloudflare and GoDaddy DNS configurations.
• Follow security, backup, access-control, and change-management procedures.

Documentation

• Maintain technical documentation, deployment procedures, and troubleshooting guides.

Required Skills

• 24 years of experience in DevOps / IT Infrastructure / System Administration.
• Good knowledge of Windows Server and IIS.
• Basic to intermediate knowledge of SQL Server and SSMS.
• Understanding of CI/CD and deployment processes.
• Knowledge of Git/Git-based workflows.
• Understanding of DNS, SSL/TLS, and Cloudflare.
• Experience troubleshooting server and application issues.
• Knowledge of PowerShell/command-line troubleshooting.
• Good understanding of networking fundamentals such as DNS, ports, HTTP/HTTPS.
• Good problem-solving and incident-management skills.

Preferred Skills

• Jenkins / Azure DevOps / GitHub Actions
• Docker
• AWS / Azure
• Terraform
• Kubernetes
• PowerShell scripting

Monitoring and logging tools

How to Apply

Send your resume to [email protected] with the subject line Infra Support Engineer, or apply directly via nuraltech.com/careers.