Infrastructure Support Technician

Job Description Company: EIL Global

Location: Bangkok, Thailand

Experience: 3+ Years

Work Type: On-Call / Dispatch Support

Not a Full-Time Role

EIL Global is looking for experienced AV & IT Infrastructure Support Technicians to provide onsite support at client locations in Bangkok, Thailand.

Key Responsibilities

Troubleshoot AV and meeting room equipment

Support Teams/Video Conferencing, microphones, speakers, displays, and projectors

Perform AV setup, break/fix, and equipment replacement

Provide onsite event and meeting support

Perform basic network, cabling, and infrastructure smart hands activities

Support laptops, desktops, and other end-user devices

Coordinate with remote teams, vendors, and client stakeholders

Update tickets and provide onsite visit reports

Requirements

3+ years of experience in AV / IT Infrastructure / EUC Support

Hands-on AV troubleshooting experience

Knowledge of Crestron, Extron, Biamp, Dante, Logitech, Poly, Cisco, etc. is an advantage

Basic networking and cabling knowledge

Good English communication skills

Customer-facing and professional approach

Ability to work independently onsite

Important

This is an on call/dispatch opportunity and NOT a full-time position. Technicians will be assigned to onsite support requests based on client requirements. Payment is based on actual hours worked.