Infrastructure Support（Core Compute & Virtualization）

Key Responsibilities
Virtualization & Compute Administration

· Provide day-to-day administration, monitoring, and maintenance of hypervisors and physical server host environments (VMware ESXi, vCenter, or HCF).

· Manage virtualization cluster stability, resource allocation, capacity planning, and hardware lifecycle management.

· Perform troubleshooting and incident resolution for core compute hardware and hypervisor layers to ensure high availability.

OS Lifecycle & Security Hardening

· Execute monthly OS security patching cycles across the server fleet and implement critical vulnerability remediation.

· Enforce institutional security baselines using CIS (Center for Internet Security) or custom Gold Image standards.

· Manage enterprise identity and privilege access platforms (IAM/PAM) to secure infrastructure access boundaries.

BAU Operations & Project Support

· Participate in infrastructure project workstreams, including host refreshes, hypervisor upgrades, and disaster recovery (DR) simulation drills.

· Manage enterprise-wide backup/restoration orchestration, ensuring data protection policies meet banking retention requirements.

· Maintain accurate infrastructure documentation, including host inventories, hardening guides, and disaster recovery runbooks.

Required Qualifications & Experience

· Bachelor's degree in Computer Science, Information Technology, or related field.

· Minimum 5 years of experience in VMware/enterprise virtualization and compute infrastructure administration.

· Strong hands-on experience with automated patching systems, backup enterprise software, and server hardware management (HP, Dell, or Lenovo).

· Industry certifications such as VMware Certified Professional (VCP) or Microsoft Certified: Windows Server Hybrid Administrator is highly preferred.

· ITIL Foundation certification is preferred.