Infrastructure Technician II

Key Responsibilities

Structured Cabling & Infrastructure

• Install, test, service, and decommission structured cabling systems, including:
• Fiber optic cabling
• Copper cabling
• Communications systems
• Low-voltage infrastructure
• Install and remove cabinets, racks, cable trays, pathways, and related data center infrastructure.
• Perform physical installations, removals, and infrastructure modifications with accuracy and attention to detail.
• Route, label, terminate, test, and commission cabling in accordance with project requirements and industry standards.

Safety & Quality

• Follow all applicable safety requirements, site procedures, and industry best practices.
• Maintain a clean, organized, and hazard-free work environment.
• Perform work with a strong focus on quality, accuracy, and productivity.
• Ensure installations meet project specifications, customer requirements, and applicable standards.
• Properly use required personal protective equipment (PPE).

Technical Execution

• Read and interpret project drawings, specifications, installation documentation, and manufacturer guidelines.
• Apply a solid understanding of structured cabling installation, routing, labeling, testing, and commissioning.
• Identify potential installation issues and communicate them to supervisors or project leadership.
• Complete assigned work efficiently while maintaining high standards for workmanship.

Team Collaboration & Mentoring

• Work collaboratively with technicians, supervisors, project teams, and customer representatives.
• Assist less experienced technicians by sharing technical knowledge and best practices.
• Help coordinate materials, tools, equipment, and daily tasks to support project progress.
• Communicate clearly and professionally with team members and site personnel.

Qualifications & Skills

Required

• High school diploma, GED, or equivalent.
• 3–5 years of telecommunications, structured cabling, or related low-voltage experience.
• Data center experience is strongly preferred.
• Ability to safely and effectively use telecom and construction hand tools.
• Ability to distinguish cable colors for identification and installation.
• Ability to read, write, and communicate effectively in English.
• Reliable transportation and dependable attendance.
• Strong attention to detail and pride in quality workmanship.
• Ability to work independently while following established instructions and procedures.
• Positive, professional attitude and ability to adapt to changing project requirements.

Preferred Certifications

• OSHA 10 certification preferred; certification must be obtained within 90 days if not already held.
• First Aid/CPR certification required within 90 days.
• FOA certifications preferred.
• BICSI cabling certifications or similar industry credentials preferred.

Ideal Candidate

The successful candidate will be:

• Reliable, punctual, and prepared to work.
• Self-motivated with a strong work ethic and sense of integrity.
• Comfortable working in fast-paced, changing environments.
• Willing to learn new technologies, techniques, and processes.
• Comfortable teaching and supporting less experienced team members.
• Detail-oriented with a strong commitment to quality.
• Flexible regarding work schedules, including occasional nights, weekends, overtime, and after-hours work.
• Safety-conscious and committed to following established procedures.