Infrastructure/Network Engineer (Based Batam)

Key Responsibilities

1. Technical Implementation & Deployment

• Participate in the deployment, configuration, and troubleshooting of network infrastructure projects across Indonesia.
• Assist with switch, router, firewall, and structured cabling installations.
• Support network migration, equipment commissioning, connectivity testing, and project acceptance activities.
• Perform on-site technical support and troubleshooting when required.

2. Server & Infrastructure Support

• Perform routine server maintenance, health checks, and incident handling.
• Support hardware replacement, break-fix activities, and infrastructure upgrades.
• Assist with data center operations, rack-and-stack activities, cabling, and equipment installation.

3. Project Coordination

• Support project planning, scheduling, documentation, and progress tracking.
• Coordinate with customers, vendors, subcontractors, and internal teams to ensure project milestones are achieved.
• Prepare project reports, technical documentation, and handover materials.

4. Vendor & Partner Coordination

• Work with local service providers and contractors during project execution.
• Monitor work quality and ensure project requirements and timelines are met.
• Support site surveys and project implementation activities.

5. Team Development

• Contribute to the development of internal technical processes and best practices.
• Support knowledge sharing and technical documentation to strengthen local delivery capabilities.

Requirements

Language Skills

• Fluent in Bahasa Indonesia and able to communicate effectively in English.
• Mandarin language skills are an advantage but not required.

Technical Skills

• Basic to intermediate knowledge of networking technologies, including switches, routers, and network troubleshooting.
• Familiarity with server hardware, IT infrastructure, or data center environments.
• Experience with structured cabling, network deployment, server maintenance, or infrastructure support is an advantage.
• Relevant certifications such as CCNA, HCIA, Network+, MTCNA, or equivalent are preferred but not mandatory.

Experience

• 1–3 years of experience in IT infrastructure, network support, data center operations, field engineering, system deployment, or related technical roles.
• Fresh graduates with strong networking knowledge and a willingness to travel are encouraged to apply.

Travel Requirements

• Based in Batam.
• Willing to travel domestically and occasionally internationally for project implementation and customer support activities.

Personal Attributes

• Strong problem-solving and troubleshooting skills.
• Good communication and teamwork abilities.
• Self-motivated, adaptable, and willing to work in a fast-paced project environment.
• Willing to learn and grow into a technical project leadership role.