Initial Call Specialist

Walton's Funerals & Cremations is dedicated to providing compassionate care to families in their time of need. Our mission is to honor the lives of loved ones with dignity and respect while offering support and guidance throughout the grieving process.

Summary

We are seeking a full-time Initial Call Specialist to join our team at Walton's Funerals & Cremations. It is essential in this role to deliver exceptional support for families during their most difficult time. This position takes a special type of person who is able to respond to various locations in which deaths occur. The shift is 4:00 pm - 12:30 am.

Responsibilities

• Communicate effectively with clients via phone and in-person interactions.
• Maintain professionalism and phone etiquette in all communications.
• Collaborate with team members to ensure a smooth operation within the funeral homes.

Requirements

• Strong communication skills, both verbal and written.
• Proficiency in English; bilingual or multilingual skills are a plus.
• Candidate must have a clean driving record.
• Candidate must be able to lift up to 100 lbs.

If you are passionate about helping others when they are struggling the most, we invite you to apply for the Initial Call Specialist position at Walton's Funerals & Cremations and become part of our caring team.

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Work Location: In person