Injury Management & Return to Work (RTW) Manager

3-month Temp Role | Strong Potential for extension & permanency

CBD Fringe | Work from Home optoinWellbeing and Recovery Manager, Pacific

A global professional services organisation is seeking a Wellbeing and Recovery Manager to join its Pacific People Function team!

About Your Role This role sits at the centre of injury management and wellbeing support across the business. You’ll manage end-to-end claims and recovery processes, helping drive positive return-to-work outcomes while working closely with HR, WHS, and insurance/benefits teams.

Your role

• Manage end-to-end injury and claims processes, including RTW planning and case closure
• Partner with income protection and rehabilitation teams on salary continuance matters
• Work with HR and WHS teams to provide practical guidance and manage complex cases
• Maintain accurate case records, reporting, audits, and compliance requirements
• Coach people managers on RTW processes, benefits, and WHS frameworks
• Support delivery of broader health, safety, and wellbeing initiatives

About you:

• Experience in workers’ compensation and injury management, including RTW coordination
• Strong understanding of relevant legislation and insurer requirements (AU/NZ experience preferred)
• Confident stakeholder management across HR, WHS, insurers, and providers
• Strong analytical skills and experience using case management systems
• Exposure to salary continuance or income protection processes

Why this role:

• Opportunity to join a well-established global organisation
• Hands-on role with real impact on recovery and wellbeing outcomes
• Strong potential to extend or transition to permanent
• Hybrid working and CBD fringe location

At HR Partners by Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Skills Lead claims, return-to-work outcomes, injury management, wellbeing programs, stakeholder collaboration, RTW coaching