Injury Management Coordinator - Mona - FT/PT

Injury Management Coordinator

Berriedale, Tasmania
Permanent full-time, or part-time at four days per week
Salary: $95 - 105K + super

Mona isn't your typical workplace. We operate with creative intensity across arts, events, music, hospitality, tourism, wine, and technology - each venture more ambitious than the last.

Our Injury Management Coordinator plays a key role in running our highly effective Early Intervention injury management program. So you won't need to build systems from scratch - your role will focus on strengthening, refining and delivering what we already have, leveraging your experience in a rehabilitation management capacity.

The core focus of this role is empowering and supporting our managers so they can best support their teams. You will work mostly on-site, providing hands-on support, attending medical appointments with employees, and occasionally conducting welfare checks with patrons who experience injuries on-site.

If you’re looking for a role where you have the ability to influence outcomes and operate beyond processing claims, this might be the role for you!

The Gig:

• Partner directly with managers across all business units.
• Participate in and deliver training and education to equip managers with the tools to support injured workers and navigate return-to-work pathways.
• Coordinate injury response, workers' compensation claims and return-to-work plans under the Workers Rehabilitation and Compensation Act 1988 (Tas).
• Manage and facilitate Mona's Early Intervention injury management program by supporting injured workers to achieve safe, sustainable outcomes.
• Act as a consistent, approachable point of contact for injured workers, communicating clearly and compassionately throughout their recovery.
• Support injured workers to understand their rights, obligations and options at each stage of the claims and return-to-work process.
• Conduct compassionate and prompt welfare checks for patrons injured on-site.
• Maintain strong relationships with medical panels, insurers and allied health providers.
• Attend off-site medical appointments with employees to facilitate clear communication and recovery plans.
• Conduct ergonomic assessments and coordinate the Employee Assistance Program (EAP).
• Create and update job dictionaries to support accurate, evidence-based fitness for work and return-to-work assessments.
• Contribute to proactive injury prevention strategies tailored to diverse work environments, from kitchens to construction.

The You:

• Approved training or accreditation as an Injury Management Coordinator under the Tasmanian Act.
• Previous experience in an Injury Management Coordinator role where you have played an advisory role and/or experience in Exercise Physiology, Rehabilitation (Rehab Provider), Physiotherapy or Allied Health.
• Strong working knowledge of the Tasmanian workers' compensation scheme, claims management, return-to-work strategies and relevant privacy legislation.
• Excellent interpersonal skills with a proven track record of coaching, advising and guiding leaders through injury management processes.
• High emotional intelligence, strong negotiation skills and a genuine passion for employee health and recovery.
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