Inside Sales Advisor

Murphy Door is looking for a motivated, customer-focused Inside Sales Advisor who enjoys connecting with people, finding solutions, and driving sales.

In this role, you'll work directly with customers through phone calls and emails, helping them discover the right Murphy Door products for their homes and projects. From answering questions and recommending product options to preparing quotes and completing orders, you'll play an important role in creating a great buying experience.

This is a r evenue-generating sales position with individual monthly sales goals. We're looking for someone who takes initiative, follows through on opportunities, and enjoys the challenge of meeting and exceeding sales targets.

If you're a strong communicator, naturally persuasive, detail-oriented, and motivated by results, we'd love to hear from you.

What You'll Do

• Engage with prospective and existing customers through inbound and outbound phone calls and emails.

• Provide occasional face-to-face assistance to customers, answering product questions, offering recommendations, and guiding them through the purchasing process.

• Build relationships and help customers feel confident in their purchasing decisions.

• Ask questions to understand customer needs, projects, preferences, and budgets.

• Recommend appropriate Murphy Door products, configurations, and accessories.

• Explain product features, pricing, customization options, and ordering requirements.

• Prepare quotes and follow up with customers to convert opportunities into completed sales.

• Work toward achieving and exceeding established monthly sales revenue goals.

• Identify upselling and cross-selling opportunities that genuinely benefit customers.

• Accurately process customer orders and verify product details before submission.

• Maintain organized customer records, sales activities, and follow-up communications.

• Coordinate with internal departments to address product questions and order concerns.

• Provide an excellent customer experience from the initial conversation through order placement.

What We're Looking For

• Strong communication skills and confidence speaking with customers over the phone.

• A customer-focused approach with a genuine interest in helping people.

• Motivation to achieve sales goals and contribute to company revenue growth.

• Ability to build relationships, ask effective questions, and confidently close sales.

• Strong attention to detail, especially when preparing quotes and entering orders.

• Ability to manage multiple customer conversations and follow-up activities.

• Comfortable using computers, email, and sales-related software.

• Dependable, organized, and willing to learn.

• Positive attitude and ability to receive feedback and coaching.

• High school diploma or equivalent.

Preferred Experience:

• Previous inside sales, customer service, or related sales experience.

• Experience working toward individual sales goals or quotas.

• Experience in home improvement, construction, furniture, or customizable products.

• Familiarity with CRM or order management systems.

Compensation & Commission Opportunities

This position offers:

• Eligibility to participate in Murphy Door's current commission plan after completing 60 days in the position.

• Opportunities to earn additional compensation through eligible sales performance, according to the written commission plan.

• Ongoing product training and sales development.

Specific commission terms, earning requirements, and payment conditions are governed by the applicable commission plan.

Benefits

Murphy Door offers a comprehensive benefits package that includes:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company matching
• Employee discounts on Murphy Door products
• Tuition reimbursement
• Gym membership reimbursement
• Life insurance
• Health Savings Account (HSA)
• Paid time off (PTO)
• Paid holidays

Work Environment

This is an on-site position at our Ogden, Utah location. The role primarily involves office-based customer sales, including face-to-face customer interaction.

Equal Employment Opportunity

Murphy Door is an Equal Opportunity Employer and is committed to creating an inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status,

sexual orientation, gender identity, or any other protected status under applicable law.

Americans with Disabilities Act (ADA)

Murphy Door provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state laws.

Employment At-Will

Employment with Murphy Door is at will. Either the employee or the Company may terminate the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law.