Inside Sales Agent / Client Care

Job Summary

We are seeking dynamic and enthusiastic part-time and full-time Client Care professionals to join our team! In this role, you will be the vital link between our company and valued clients, delivering exceptional customer service while actively engaging in sales activities. Your energy, communication skills, and ability to build lasting relationships will drive client satisfaction and business growth. This position offers an exciting opportunity to develop your sales expertise. Paid training and ongoing development are provided to help you succeed!

Responsibilities:

50% Inbound

• Coordinate, organize, and manage logistics from multiple real estate lead platforms.
• Follow-up on leads via phone, text and email.
• Manage incoming lead relationships via telephone, text, email and website.
• Convert leads from multiple real estate lead platforms into appointments for a highly-specialized sales team.
• Provide exceptional customer service to new leads and existing client database.
• Effectively communicate with sales team.
• Manage database of leads for efficient follow up

50% Outbound

• Call highly-targeted warm leads based on client driven activity and priority alert notifications.
• Utilize scripts and dialogues to turn leads into clients.
• Convert leads into appointments for a highly-specialized sales team.
• Effectively communicate with sales team
• Manage database of leads for efficient follow up
• Call client database to reconnect and further relationship with CCG
• Generate referrals from database and manage referral lead flow

Requirements:

• Exceptional phone skills/experience
• Ability to connect and establish trust over the phone quickly
• Comfortable being on the phone and in front of a computer all day
• Experience with CRM/database management
• Exceptional organizational and follow-up skills
• Superior interpersonal, verbal and written communication skills
• High level of motivation to succeed
• High-speed Internet access and/or cellular phone and personal computer
• Some after hours and weekend work may be required

Who we are:

The Cabell Childress Group is a top performing real estate team selling approximately $150M annually. We strive to deliver personal attention and proven results to all of our clients and have a track record of exceeding client expectations.

Compensation:

$12/hour base plus commission bonus based on closings from appointments set along with the ability to earn referral fees and build your own pipeline of business.

Join us as an Inside Sales Agent / Client Care specialist where your proactive approach will make a real difference! We value energetic professionals eager to grow their careers while delivering top-tier service in a vibrant team environment.

Pay: From $12.00 per hour

Education:

• High school or equivalent (Required)

Work Location: In person