Inside Sales Agent

Position Overview

The Inside Sales Agent (ISA) is responsible for cultivating relationships, qualifying leads, and converting inbound inquiries into scheduled appointments. This role involves managing the sales database, maintaining clear communication with agents, and ensuring a smooth handoff from initial contact through to a listing agreement. The ISA will be adept at using scripts, tracking productivity, and staying compliant with laws and market trends, ensuring that all leads are qualified and ready for agent follow-up.

Responsibilities

• Lead Cultivation: Build and nurture relationships to convert inbound leads into appointments, increasing the team’s client base.
• Database Management: Effectively manage and track leads through the entire sales cycle within the team’s database, ensuring accurate information and efficient follow-up.
• Agent Collaboration: Consult with real estate agents to ensure smooth handling of transactions from initial lead contact through the listing agreement stage.
• Script Practice & Objection Handling: Utilize and practice scripts to communicate the team’s value proposition, handle objections effectively, and secure client commitment.
• Lead Qualification: Qualify leads by gathering key information on motivation, timing, and financial capability, passing high-quality leads to agents.
• Productivity Tracking: Monitor and report on productivity and sales metrics, ensuring performance is aligned with goals.
• Legal Compliance & Market Adaptation: Adhere to real estate laws and adapt strategies to evolving market trends to remain competitive and compliant.

Key Performance Indicators (KPI) & Objectives and Key Results (OKR)

• Compliance: Maintain full compliance with real estate laws and team policies.
• Client Satisfaction: Strive to achieve consistent 5-star reviews through professional and supportive service.
• Appointments Set: Track the number of qualified appointments set for agents.
• Contracts Signed: Monitor the number of contracts signed as a result of successful lead conversion.
• Closings: Support agents in reaching closing goals by delivering high-quality, conversion-ready leads.

Compensation & Benefits

• Base Salary: $50,000 - $125,000 depending on experience and performance.
• Leadership or Unit Bonus: Additional performance-based bonuses tied to appointment setting, contracts signed, and closing rates.
• Benefits Package:
• Healthcare: Comprehensive health plan options.
• 401(k): Employer-matched retirement savings plan.
• Paid Time Off (PTO): Generous PTO to support work-life balance.

Pay: $50,000.00 - $125,000.00 per year

Benefits:

• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off
• Work from home

Work Location: Remote