Inside Sales Agent

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We are seeking a motivated and customer-focused Inside Sales Agent to join Team Alpha Charlie ofDouglas Realty. In this role, you will engage with clients primarily by phone, build strong relationships, and drive sales growth for our team. The ideal candidate is proficient in CRM systems and sales automation technologies, with experience in call center or inside sales environments. This position offers an exciting opportunity to develop your sales skills and contribute to our team's success through effective client communication and technology adoption.

About Us

Team Alpha Charlie of Douglas Realty has helped clients buy and sell 500 homes across A

Howard, and Baltimore Counties and Baltimore City. We are a Zillow Preferred team Anne Arundel, with deep roots serving military, veteran, and Department of Defense families.

We run on systems. Every lead lives in Follow Up Boss, every conversation is logged, and every agent is coached on the numbers. We are adding our first Inside Sales Agent to make sure no client who reaches out to us, or who has trusted us before, ever goes without a fast, helpful response.

What You Will Do

You are the first voice our clients hear. You respond to new inquiries fast, reconnect with past clients and our database, figure out what each person needs, and set qualified appointments with our agents. For a limited number of clients each month, you will also guide them yourself from first call to closing.

Respond quickly to new buyer and seller inquiries, including Zillow Preferred connections, by phone, text, and email, Call, text, and email our database and past clients to reconnect, uncover new buying or selling plans, and ask for referrals

Maintain consistent communication with clients to build strong relationships and ensure customer satisfactionQualify each lead on timeline, location, price range, financing, and motivation set appointments with team agents and confirm them so they actually happen

Hand off each appointment with clear notes so the agent walks in prepared Work a small number of your own clients through the full process, with team support, at a set monthly

limit. Keep Follow Up Boss accurate: log every call, text, and email, update stages, and set follow-up tasks. Use the dialer and sales automation tools to streamline outreach and follow-up and improve overall sales productivity Collaborate with team members to share insights and strategies for hitting sales targets Adapt quickly to new sales technologies and tools to improve performance and client engagement. Bring excellent communication skills and a professional demeanor to every client interaction. Hit weekly activity and appointment targets and review your numbers with team leadership every week Follow all Maryland real estate, fair housing, and calling regulations

What We Are Looking For

Required:

Active Maryland real estate salesperson license, or the ability to be licensed within 60 days of hire.

Comfort on the phone all day: you enjoy conversations, take a “no” in stride, and move to the next call.

Proven ability to communicate clearly and effectively with clients and prospects by phone, text, and email. Organized and disciplined about logging activity in a CRM.Strong organizational skills with the ability to manage multiple client interactions at the same time.

Reliable transportation and the ability to work from our Pasadena office at least 2 days a week

A quiet, professional home workspace with reliable internet for remote days

Preferred

1 year or more in real estate, inside sales, call center, appointment setting, or customer service experience with FollowUp Boss or another real estate CRM, plus familiarity with sales automation technologies.

Demonstrated success adopting new sales tools and technologies to improve efficiency

Familiarity with Anne Arundel, Howard, and Baltimore Counties and Baltimore City

Understanding of VA loans and military relocation. Veterans and military spouses are encouraged to apply.

Who thrives here: people who like a scoreboard, want coaching, and want a clear path to grow in real estate.

Compensation and Benefits

Base pay is $42,000 to $62,000 per year, based on experience. On top of base, you earn a bonus foreach qualified appointment that is held and a bonus on each closing.

Pay Component

How It Works

Base salary

$42,000 to $62,000 per year, based on experience, paid on regular payroll.

Appointment bonus

Paid for each qualified appointment that is held with a team agent (held, not

just set)

Closing bonus

Paid on each closing from an appointment you set, through Douglas Realty

Benefits

Paid time off and paid holidays

Maryland license renewal, MLS, and association dues paid by the team

Leads, FollowUp Boss seat, dialer, and calling tools provided

Weekly 1:1 coaching and a structured 90-day training plan

A path to a team agent role for strong performers

Schedule and How to Apply

Schedule: Full time, Monday to Friday. Core hours are 9 a.m. to 5 p.m. At least 2 days a week in our Pasadena office, plus team meetings and training.

Join our team as an Inside Sales Agent if you are passionate about building relationships, using technology to win in sales, and delivering exceptional customer service in a fast-paced environment.

To apply:

1. Email your resume to [email protected] with “ISA Candidate” in the subject line, plus three sentences on why you fit this role.

2. In the same email, attach a voice recording or a link to a YouTube video (60 to 90 seconds) telling us why you should be considered for this role. We want to hear how you sound.

3. Selected candidates complete a phone screen, a role-play call, and a short in-office calling session.

Equal opportunity: Team Alpha Charlie of Douglas Realty is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin,age, disability, genetic information, marital status, familial status, veteran status, or any other statusprotected by federal, Maryland, or local law. We are fully committed to the Fair Housing Act and equal housing opportunity.Maryland leads only at launch. Virginia leads are handled by Virginia-licensed agents.

Pay: $42,000.00 - $62,000.00 per year

Benefits:

• Flexible schedule
• Paid time off
• Paid training
• Work from home

Work Location: Hybrid remote in Pasadena, MD 21122