Inside Sales & Customer Service Representative

Overview

Barska is a growing U.S. brand specializing in safes, optics, and security products, sold through major retailers, distributors, and online channels.

We are looking for a motivated Inside Sales & Customer Service Representative to join our team. This position will initially focus on customer service, order support, and learning our products and business. As you gain product knowledge and experience, the role will transition into a stronger inside sales and business development position.

Key Responsibilities

Customer Service & Support

• Respond to customer inquiries by phone and email in a professional and timely manner
• Assist customers with product information, pricing, availability, orders, and general questions
• Process and follow up on customer orders and requests
• Coordinate with internal teams to help ensure smooth order processing and fulfillment
• Develop strong product knowledge and understand customer needs

Inside Sales & Business Development

• Identify and reach out to prospective retail, distribution, and commercial accounts
• Build and maintain relationships with buyers and decision-makers
• Present Barska products, promotions, and programs to potential customers
• Follow up on leads, quotes, and sales opportunities
• Develop new business and grow existing accounts
• Assist with pricing, promotions, and sales negotiations
• Monitor market trends, competitor activity, and category opportunities
• Maintain accurate sales activity, pipeline, and customer information
• Prepare sales updates and reports as needed

Qualifications

• Customer service, sales, account management, or business development experience preferred
• Strong communication and interpersonal skills
• Motivated, organized, and comfortable communicating with customers and prospects
• Ability to build relationships and follow up consistently
• Strong attention to detail and ability to manage multiple priorities
• Comfortable learning new products, systems, and processes
• Proficiency in Microsoft Office
• Self-motivated and able to work independently as well as part of a team

No Sales Experience? That's OK.

No prior sales experience? No problem. We welcome motivated candidates who are interested in developing a career in sales. We provide training on our products, systems, customers, and sales process, with opportunities to take on more sales and business development responsibilities as you gain experience.

Pay: $22.00 - $30.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person