Inside Sales & Operations Support

Inside Sales & Operations Support
Rancho Santa Margarita, CA
On-site | Full-Time

Job Summary
We are seeking an Inside Sales & Operations Support team member to assist with quoting, bids, order processing, shipping, inventory tasks, and customer communication. This role supports fire departments, CAL FIRE units, and wildland agencies across California.

Responsibilities
Sales Support:

• Respond to inbound calls and emails from customers
• Prepare quotes and follow up on open requests
• Source products and vendor pricing
• Assist with bid research, documentation, and submission packages
• Support outside sales with product information and customer notes
• Update CRM records

Operations Support:

• Enter customer orders and purchase orders
• Assist with shipping, packaging, and preparing orders
• Help with local deliveries as needed (mileage reimbursed)
• Support receiving, labeling, SKU updates, and inventory tasks
• Coordinate with warehouse and vendors on stock and lead times
• Maintain documentation and organized office workflow

Qualifications

• Customer service, inside sales, administrative, logistics, or operations experience preferred
• Strong communication and organizational skills
• Ability to multitask in a small-team environment
• CRM or spreadsheet experience is helpful
• Must be reliable, detail-oriented, and able to work on-site

Work Environment

• On-site in Rancho Santa Margarita, CA
• Full-time position
• Monday–Friday
• Small, hands-on team

Compensation

• $24–$27 per hour (DOE)
• PTO and paid holidays (for eligible employees)
• Training provided
• Opportunities for advancement

How to Apply
Apply on Indeed or email your resume to [email protected].

Pay: $24.00 - $27.00 per hour

Benefits:

• Paid time off

Experience:

• Customer service: 1 year (Required)
• Inside sales: 1 year (Required)
• Logistics: 1 year (Required)

Work Location: In person