Inside Sales Associate

Role & responsibilities

• Outbound Calling & Prospecting: Execute outbound calling campaigns and LinkedIn outreach to reach target decision-makers, insurance agencies, and call center leaders to generate qualified pipeline.
• Lead Qualification: Qualify prospective clients using key criteria (decision-maker, current CRM/dialer, team size, call volume, and pain points) to determine fit and urgency.
• CRM & Pipeline Management: Maintain meticulous records in HookedCRM, tracking call activities, dispositions, lead statuses, and scheduled follow-ups to ensure pipeline hygiene.
• AI-Assisted Sales Workflows: Leverage AI tools (Claude, ChatGPT, or equivalent) to personalize outreach messaging, analyze call transcripts, and generate post-call action summaries.
• Demo Scheduling: Convert qualified prospects into scheduled product demonstrations and discovery calls for account executives and leadership.
• Cross-Functional Feedback: Share market feedback and prospect insights with product, marketing, and engineering teams to refine value propositions and feature roadmaps.

Preferred candidate profile

• Experience: 1-3 years of inside sales, outbound prospecting, or business development experience in a SaaS or call-center environment.
• LinkedIn & Prospecting Tools: Proven experience leveraging LinkedIn and LinkedIn Sales Navigator for social selling, lead sourcing, and targeted outreach.
• Communication Skills: Exceptional verbal and written English communication skills with strong objection-handling abilities.
• CRM Proficiency: Hands-on experience working with modern CRM platforms (Salesforce, HubSpot, Zoho, or HookedCRM) and power dialers.
• AI Tool Fluency: Comfort and enthusiasm for using AI tools daily to assist with research, prospecting emails, and workflow automation.
• Goal Orientation: Proven track record of meeting or exceeding activity metrics, call targets, and qualified demo quotas.

Requirements

• Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent practical experience).
• Ability to commute to or relocate to the GCC office location in India (hybrid model).
• Flexibility for occasional schedule overlap with US business hours for cross-team alignment.