Inside Sales Associate

Position Summary:

We are seeking a passionate and driven Inside Sales Specialist to join our vibrant team. In this role, you will be the frontline champion, managing and nurturing inbound leads from various channels. Your proactive approach will engage potential customers in meaningful conversations and ensure smooth conversion processes. If youre detail-oriented, enjoy direct customer interaction, and are excited about the payments industry, we want to hear from you.

What will you work on?

• Lead Management: Take charge of inbound leads from diverse channels, including website inquiries, phone calls, emails, and live chats.
• Engagement: Respond promptly to all inquiries and follow up effectively to guide prospects through the sales journey.
• Needs Assessment: Conduct thorough assessments to understand potential customers needs and tailor solutions that resonate.
• Collaboration: Work closely with our marketing team to provide valuable feedback on lead quality and campaign effectiveness.
• CRM Mastery: Maintain accurate records of all interactions and sales activities in our CRM system, ensuring data integrity.
• Performance Monitoring: Track and report on key sales metrics related to lead conversion and pipeline management.
• Continuous Improvement: Share insights and recommendations to enhance lead generation strategies based on customer feedback and market trends.
• Relationship Building: Foster strong relationships with potential customers and internal stakeholders to ensure alignment and support throughout the sales process.

Required Qualifications:

• Masters / bachelors degree in business administration, Marketing, or a related field is preferred.
• 2-3 years of relevant experience in inside sales or a related field.
• Strong organizational skills with the ability to manage and prioritize tasks effectively.
• Excellent interpersonal skills with a knack for engaging customers over the phone and via email.
• Ability to work collaboratively across teams and influence stakeholders to achieve sales goals.
• Analytical mindset with a focus on metrics-driven decision-making and continuous feedback.

Preferred Background

Fintech / Payments experience is strongly preferred, particularly in:
Payment Gateways | Payment Aggregators | Merchant Acquiring | Cross-Border Payments | Digital Payments | Neobanks | B2B Payments
Competitive compensation + performance incentives
Opportunity to grow with a fast-scaling fintech
Interested? Send your updated CV to [email protected]
Please mention:
Current Location
Current CTC
Expected CTC

Note: Final designation/level will be decided based on relevant experience, skill fitment, and interview performance.