Inside Sales Associate - Fixed-Term

We are currently looking for a Inside Sales Associate to join the ADI team in the Dublin branch on 12-months Fixed-Term basis). This role is a Monday-to-Friday 08:00-17:00 and offers excellent, long-term opportunities to develop a career in B2B sales & account management.

Sales & customer focused, you will be responsible for providing excellent customer service whilst driving sales through outbound calls & quote chasing.

JOB DUTIES:

• Deliver an excellent customer experience, maintaining strong effective relationships with customer base & supply partners.
• Working effectively with key strategic vendors and customers to promote the growth and development of strong key partnerships.
• Support achieving & delivery of Branch KPIs to identify new ways to innovate and drive growth.
• Receipt of weekly stock delivery to support putting goods away in the correct warehouse location.
• Receipt of customer returns and following our returns procedure to achieve customer credits and the necessary administration work
• Respond to inbound calls and look for opportunities to increase the customer's request order/quotation by utilising the sales tools within our business.
• Make outbound calls to proactively seek new opportunities from outbound calls, offer alternatives and utilise our promotions to proactively seek a higher return from the customer's original request.
• Serving on the Trade Counter – to support serving customers on the trade counter, pick pack, and serve the customers in line with company processes.
• Managing and responding to customer queries on tenders/quotations and technical queries, passing on to the relevant department where necessary.
• Managing Outbound deliveries - pick pack process and creating relevant courier paperwork.

YOU MUST HAVE:

• Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favourably
• Flexibility to undertake all branch duties.
• Ability to multi-task
• Excellent communication skills
• Ability to work in a fast-paced, demanding environment
• Ability to work effectively in a team
• Positive attitude

WE VALUE:

• Previous industry experience in a wholesale distributor or working on a trade counter would be an advantage
• Happy being on the phone with customers, providing advice, and looking for sales or upselling opportunities
• Strong interpersonal skills
• Ability to work autonomously and collaboratively as part of a team
• Strong desire to learn
• Strong desire to be successful and meet individual targets

What's In It For You

• Stable permanent role Monday to Friday.
• Great work environment
• Bonus scheme paid quarterly
• Excellent company benefits + pension contribution
• Genuine opportunities for progression
• Opportunity to work for a forward-thinking global brand
• y as part of a team

About Us Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more — all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com .

You can find out more about how the talent community works here: Resideo Talent Community Terms . Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights.

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JOB INFO Job Identification : 19459

Job Category : Inside Sales

Posting Date : 2026-09-14T16:33:13+00:00

Job Schedule : Full time

Locations : Unit 8 Westlink Business Park, Kylemore Road Ballyfermot, Dublin, D10 KP94, IE

(On-site)

Incentive Eligible : SIP

Business : ADI Global Distribution

Hiring Salary Range : We are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role.