Inside Sales

Roles and Responsibilities :

• Handle inbound customer calls, resolve their queries and concerns in a timely and professional manner.
• Make outbound calls to potential customers to generate leads and convert them into paying clients.
• Provide excellent customer support by addressing issues, answering questions, and offering solutions.
• Meet or exceed daily/weekly/monthly sales targets through effective cold calling techniques.

Job Requirements :

• 0-3 years of experience in BPO/Call Centre environment with focus on voice process (inbound/outbound).
• Strong communication skills with ability to handle high-pressure situations.
• Proficiency in making cold calls, handling objections, and closing deals over the phone.