Inside Sales Coordinator

Inside Sales Coordinator

Company: Aum Buildcon
Position: Inside Sales Coordinator
Experience: Minimum 3 Years
Salary: ₹20,000 – ₹25,000 per month (Fixed)
Work Mode: On Site
Working Hours: 10:00 AM – 6:30 PM
Weekly Off: Any 1 fixed day from Monday to Thursday

About the Role

Aum Buildcon is looking for an organized and proactive Inside Sales Coordinator to support and coordinate the company's sales operations.

This role will primarily focus on coordinating with the sales agency, managing incoming leads, maintaining lead records, ensuring timely follow-ups, coordinating site visits, and providing regular sales updates to management.

The candidate will act as an important link between the company, sales agency, customers, and internal teams to ensure that leads and prospects are properly tracked and followed through the sales process.

Key Responsibilities

Sales Agency Coordination

• Act as the primary coordination point between Aum Buildcon and the appointed sales agency.
• Share new leads and relevant project information with the sales agency.
• Obtain regular updates on lead status, follow-ups, site visits, negotiations, and closures.
• Monitor whether assigned leads are being followed up appropriately.
• Maintain a consolidated record of agency-generated and company-generated leads.
• Coordinate with the agency regarding customer requirements, documentation, offers, and project updates.
• Escalate important customer issues or delays to management.

Site Visit & Customer Coordination

• Coordinate and schedule customer site visits with the sales agency/site team.
• Confirm appointments with customers and sales representatives.
• Maintain records of scheduled, completed, cancelled, and pending site visits.
• Follow up with customers after site visits to understand their interest and next steps.
• Ensure important customer requirements are communicated to the relevant team.

Reporting & MIS

• Prepare daily/weekly sales and lead-status reports.
• Maintain accurate records of:
• New leads
• Follow-ups
• Site visits
• Interested prospects
• Pending leads
• Bookings/closures
• Lost/inactive leads
• Share regular MIS reports with management.
• Track lead conversion and follow-up performance.
• Identify pending follow-ups and ensure timely action.

Internal Coordination

• Coordinate with management, accounts, CRM/admin teams, and site teams whenever required.
• Ensure updated project information is communicated to the sales agency.
• Assist in maintaining sales-related documentation and records.
• Support management with sales data and reports whenever required.

Candidate Requirements

• Minimum 3 years of experience in inside sales, sales coordination, customer relationship management, real estate sales support, or a similar role.
• Graduate in any discipline preferred.
• Strong communication and interpersonal skills.
• Good follow-up and coordination abilities.
• Good working knowledge of MS Excel / Google Sheets.
• Experience using CRM software will be an advantage.
• Ability to maintain accurate records and prepare basic MIS reports.
• Good organizational and time-management skills.
• Comfortable coordinating with external sales agencies and internal teams.
• Candidates with real estate industry experience will be preferred.

Work Location: In person