Inside Sales Coordinator

About the Company

Canopy Professional Services ("Canopy"), a wholly owned subsidiary of B&L Pipeco, is a growing provider of OCTG, threading services, coating, and accessory solutions serving the oil and gas industry. Our success is built on operational excellence, quality workmanship, responsiveness, and strong customer relationships.

Job Summary

The Inside Sales Coordinator manages the office-based workflow that supports customer orders from quotation through shipment and invoicing. This role maintains accurate ERP data and documentation, coordinates customer and vendor communication, supports accounting, and provides timely reporting so shop leadership can focus on safe, efficient production.

Key Responsibilities

Quoting & Customer Support

· Prepare accurate quotes for OCTG threading, accessories, and related services using approved pricing and cost inputs.

· Review customer specifications, connection types, purchase orders, and delivery requirements for completeness and alignment with quoted scope.

· Serve as the primary administrative contact for customer inquiries, order status, documentation, and delivery updates.

· Follow up on open quotes and resolve administrative discrepancies promptly.

Order Processing & Business Systems

· Enter and maintain customer, quote, sales order, job, and shipment information in ERP systems.

· Create and control job travelers, certifications, production paperwork, and order files.

· Maintain data integrity and accurate records throughout the order lifecycle.

· Monitor open orders and coordinate with the Shop Foreman/Supervisor on priorities, status, delays, and changes.

· Generate operational reports and provide routine status updates to management.

Invoicing, Shipping & Inventory Support

· Coordinate with accounting to ensure billing packages are complete, accurate, and submitted promptly.

· Reconcile purchase orders, job documentation, quantities, pricing, and billing information.

· Prepare shipping documents and communicate schedules with carriers, vendors, customers, and sister facilities.

· Support inventory transactions, reconciliation, material availability records, and finished-goods tracking.

Skills & Competencies

· High attention to detail in quoting, order entry, documentation, and invoicing support

· Strong organization, follow-through, customer service, and written and verbal communication

· Ability to manage multiple priorities in a deadline-driven shop environment

· Working knowledge of ERP systems, Microsoft Office, and basic cost and job-profitability concepts

Preferred Qualifications

· Administrative, customer service, order management, or inside-sales experience in OCTG, manufacturing, or pipe processing

· Familiarity with API connections, premium threads, production documentation, and inventory processes

Work Environment

· Primarily office-based within a manufacturing/shop environment with frequent interaction with shop personnel

· Fast-paced, deadline-driven work; occasional extended hours may be required based on workload

Compensation & Benefits

· Competitive salary based on experience and performance-based bonus opportunities

· Health, dental, and vision insurance; 401(k), paid time off and holidays

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person