Inside Sales Engineer

Texas Air Products (TAP) is the leading Manufacturer Representative for premier HVAC and Architectural commercial and industrial products in South Texas. The company represents the best-in-class manufacturers and has evolved into a one stop shop full service provider, delivering solutions to all applications in the industry.

As part of the Impact Climate Technologies (ICT) family of companies, we are backed by a leading HVAC solutions platform serving customers across North America through 36 locations. Together, we support mission-critical environments—from data centers and healthcare to complex commercial facilities.

Our work is guided by ICT’s RECIPE values—Respect & Collaboration, Excellence Always, Customer Commitment, Integrity First, People-Centered leadership, and Expertise & Innovation. These principles shape how we work with our customers, support our teams, and partner with one another every day.

We take a forward-thinking approach, delivering scalable, energy-efficient, and reliable solutions while building long-term partnerships through exceptional service, technical expertise, and support.

We are looking for a qualified Inside Sales Engineer to join our Austin, TX office. This is a career opportunity to work with a premier leader in the industry. The primary job function for this position is to provide sales support to our sales representatives and our customers for our line of HVAC Products and Equipment. These products include our hydronic and DX equipment lines, lab exhaust, and energy recovery systems primarily. Our ideal candidate will have a Bachelor’s degree in Mechanical Engineering or a technical field and knowledge of HVAC and commercial construction. This is also a pathway Outside Sales within our company.

Key Responsibilities

• Supports our outside sales team and our customers to ensure customer satisfaction and future sales
• Prepares accurate estimates to minimize risk while maintaining low costs
• Prepares technical submittal packages for engineering approval
• Assists sales and our customers with product selections and applications
• Coordinates product delivery and manages warranty and field related issues
• Maintains our CRM and an organized electronic project filing system

Qualifications

• Minimum Education required: Bachelor Degree; technical field preferred
• Prefer related internship or work experience in the construction industry
• Detail-oriented, organized and continually strives for accuracy and quality
• Self-starter, with the ability to problem solve and follow-through with minimal supervision
• Flexible, with the ability to work in a position where daily tasks are never the same
• Excellent customer service and communication skills
• A team player with a positive attitude
• Advanced knowledge of Microsoft Suite of products