Inside Sales Executive

We are looking for a motivated and target-driven Inside Sales Executive with at least 1 year of experience in selling Software Solutions, Digital Marketing Services, or AI Automation Products.

The candidate will be responsible for handling inbound and outbound leads, understanding customer business requirements, presenting suitable technology solutions, conducting follow-ups, preparing proposals/quotations, negotiating commercials, and closing deals.

The ideal candidate should be comfortable speaking with business owners, decision-makers, startups, SMEs, and corporate customers and should have a strong understanding of solution-based selling.

Products & Services You Will Sell

The candidate will be responsible for selling technology and digital solutions including:

• Custom Software Development
• CRM & ERP Solutions
• SaaS Products
• Mobile App Development
• Website & eCommerce Development
• AI Automation Solutions
• AI Agents & Business Automation
• WhatsApp CRM & WhatsApp Automation
• AI Chatbots
• Lead Management & Sales Automation Solutions
• Digital Marketing Services
• SEO – Search Engine Optimization
• Google Ads / PPC
• Meta Ads – Facebook & Instagram
• Social Media Marketing
• Local SEO / Google Business Profile Solutions
• AI-powered marketing and productivity products

Key ResponsibilitiesLead Management & Sales

• Handle incoming leads from website, WhatsApp, calls, digital campaigns, referrals and other sources.
• Make outbound calls to prospective businesses and potential customers.
• Understand customer requirements, business challenges and objectives.
• Qualify leads based on requirement, budget, decision-making authority and expected timeline.
• Maintain regular follow-ups until the opportunity is closed or properly qualified.
• Convert qualified leads into meetings, demonstrations and paying customers.

Solution Selling

• Understand the customer's existing business process and identify areas where software, digital marketing or AI automation can improve efficiency.
• Recommend appropriate solutions rather than simply selling predefined packages.
• Explain software and AI solutions in simple business language.
• Demonstrate how automation can help customers reduce manual work, improve lead response, increase productivity and generate more sales.
• Conduct online product demonstrations and presentations when required.

Proposal & Deal Closure

• Coordinate with technical, digital marketing and management teams to understand project feasibility.
• Prepare and share quotations, proposals and commercial offers.
• Explain project scope, pricing, timelines and deliverables to customers.
• Handle customer objections professionally.
• Negotiate commercials within approved limits.
• Follow up consistently to close opportunities.
• Coordinate payment collection and project handover after successful closure.

CRM & Reporting

• Update every lead, call, follow-up and sales activity in the CRM.
• Maintain accurate lead stages and customer information.
• Schedule follow-ups and avoid lead leakage.
• Maintain a healthy sales pipeline.
• Prepare daily, weekly and monthly sales reports.
• Track individual targets including calls, meetings, proposals and revenue.

Required Experience

• Minimum 1 year of Inside Sales / Business Development / Software Sales experience.
• Previous experience selling at least one of the following is strongly preferred:
• Software
• CRM / ERP
• SaaS
• Website Development
• Mobile Applications
• Digital Marketing
• SEO / Google Ads / Social Media Marketing
• AI Automation
• WhatsApp Automation
• IT Services

Required Skills

• Strong communication and convincing skills.
• Good telephone and WhatsApp sales etiquette.
• Ability to understand customer business requirements.
• Strong follow-up and negotiation skills.
• Experience handling B2B customers.
• Basic understanding of software and digital marketing terminology.
• Ability to explain technical products in easy-to-understand language.
• Comfortable conducting online meetings and product demonstrations.
• Experience working with CRM software.
• Target-oriented and result-driven approach.
• Ability to manage multiple leads simultaneously.
• Good written communication for WhatsApp and email follow-ups.

Preferred Candidate

We prefer candidates who:

• Have previously worked in an IT company, software company, SaaS company or digital marketing agency.
• Have handled complete sales cycles from lead generation to closure.
• Have experience speaking with business owners and senior decision-makers.
• Understand CRM, automation, AI and digital marketing concepts.
• Have experience selling services with monthly recurring subscriptions or project-based pricing.
• Can independently follow up and close qualified opportunities.
• Are comfortable working with monthly revenue targets.

Key Performance Indicators – KPIs

Performance will primarily be measured on:

• Number of qualified conversations
• Lead response time
• Follow-up consistency
• Meetings / demos scheduled
• Proposals generated
• Lead-to-customer conversion rate
• Monthly sales closures
• Monthly revenue achieved
• Customer acquisition
• CRM activity and pipeline accuracy

Education

Graduate in any discipline.

Candidates with qualifications in Business, Marketing, IT, Computer Applications, Management or related fields will be preferred, but practical sales experience will be given greater importance.

Ideal Candidate Profile

We are looking for someone who does not simply make calls, but can understand a business problem, identify the right technology solution, communicate its business value and confidently take the customer towards closure.

The candidate should be interested in learning modern technologies such as AI Automation, SaaS, CRM, WhatsApp Automation and Digital Marketing and developing a long-term career in technology sales.

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person