Inside Sales Executive

Role & Responsibilities

• Inbound & Outbound Sales Calls: Handle incoming inquiries, follow up on leads, and make outbound calls to potential customers to introduce the company's products or services.
• Lead Management & Conversion: Manage a sales pipeline, nurture leads through regular follow-ups, and drive them through the sales cycle to conversion.
• Deal Closure & Negotiation: Negotiate pricing and terms to close deals that align with customer needs and company goals.
• Proforma Invoice & Sales Documentation: Prepare and send proposals, quotes, and proforma invoices (PI) while ensuring accuracy and timely follow-ups.
• Market & Competitor Research: Conduct market research to identify industry trends, analyze competitors, and explore new business opportunities.
• Sales Reporting: Maintain accurate records of sales activities, including calls made, leads generated, and deals closed, and provide regular reports to the management.
• Collaboration with Marketing & Sales Teams: Work closely with the marketing team on lead-nurturing campaigns and promotional initiatives to maximize sales opportunities.
• Customer Relationship Management: Provide post-sales support to ensure seamless onboarding and customer satisfaction.

Preferred Candidate Profile

• Minimum 2 years of experience in inside sales or a related field.
• Strong English communication, negotiation, and relationship-building skills.
• Ability to manage multiple leads and follow-ups efficiently.
• Proficiency in CRM software and MS Office Suite is preferred.
• Self-motivated, target-driven, and able to work independently in a fast-paced environment.