Inside Sales Executive

Inside Sales Executive

We are looking for a target-oriented Inside Sales Executive to connect with prospective customers, understand their requirements, provide suitable solutions, and drive sales conversions. The role involves lead generation, customer counselling, consultative selling, follow-ups, relationship management, and achieving monthly sales targets.

Key Responsibilities

• Handle inbound and outbound leads through calls, WhatsApp, email, and other channels.
• Understand customer requirements and provide suitable product/service recommendations.
• Conduct sales consultations and guide prospects through the decision-making and purchase process.
• Manage leads from initial interaction to conversion and closure.
• Maintain regular follow-ups and build strong customer relationships.
• Handle customer queries and ensure a positive customer experience.
• Coordinate with internal teams for documentation, payment, onboarding, and successful closure.
• Maintain accurate lead and customer information in CRM.
• Achieve and exceed monthly sales, revenue, and conversion targets.

Requirements

• Graduate in any discipline; MBA/PGDM preferred.
• 15 years of experience in Inside Sales, Telesales, B2C Sales, Business Development, Counselling, Customer Success, EdTech Sales, or Customer-Facing roles.
• Excellent verbal communication, presentation, negotiation, and convincing skills.
• Strong sales acumen and consultative selling approach.
• Ability to understand customer needs and recommend appropriate solutions.
• Strong follow-up, relationship management, and customer handling skills.
• Goal-oriented, self-motivated, and comfortable working in a target-driven environment.

Key Skills: Inside Sales, Telesales, Telecalling, B2C Sales, Lead Generation, Lead Conversion, Business Development, Sales Counselling, Consultative Sales, Customer Relationship Management, Customer Acquisition, Follow-up, CRM, Sales Closure, Revenue Generation, Target Achievement, Customer Engagement.