Inside Sales Executive

Key Responsibilities

• Handle inbound and outbound calls with potential customers.
• Follow up with leads through calls, WhatsApp, and other communication channels.
• Understand customer requirements and recommend suitable pujas, temple services, and spiritual offerings.
• Explain service details, pricing, benefits, and booking procedures clearly.
• Convert leads into confirmed bookings and achieve monthly sales targets.
• Maintain regular follow-ups with prospective and existing customers.
• Update lead status, customer details, and follow-up activities in CRM/Excel.
• Build strong customer relationships and provide a positive customer experience.
• Coordinate with operations and temple teams to ensure smooth service delivery.
• Identify opportunities for upselling and cross-selling relevant services.
• Prepare daily/weekly sales reports and track performance against targets.
• Handle customer queries and resolve basic concerns professionally.

Requirements

• 0-1 years of experience in Inside Sales, Telecalling, Telesales, or Business Development.
• Excellent verbal communication and interpersonal skills.
• Strong convincing and negotiation abilities.
• Target-oriented with a proactive approach.
• Comfortable making a high volume of calls and following up with leads.
• Basic knowledge of MS Excel/Google Sheets and CRM tools.
• Ability to work independently as well as within a team.
• Candidates with experience in EdTech, E-commerce, FinTech, Travel, or Digital Services will be preferred.Role & responsibilities

Preferred candidate profile

• Lead conversion and sales closing
• Customer relationship management
• Follow-up and objection handling
• Upselling & cross-selling
• Negotiation skills
• CRM management
• Read, Write and Good communication in odia/kannada/malayalam or other regional languages