Inside Sales Executive

Job Title: Inside Sales Executive

Location - Remote

Expereince - 2-5 years

Role Overview

This is a sales and conversion-focused role, not a traditional customer support position. You will be responsible for managing customer leads, understanding their accommodation requirements, addressing concerns, and driving each opportunity toward a successful booking.

The ideal candidate is a strong communicator with proven experience in international customer-facing sales and a passion for helping customers make informed decisions.

Key Responsibilities

• Engage with inbound and warm leads from international markets.
• Understand customer requirements and recommend suitable rental options.
• Qualify leads and manage the complete sales lifecycle from initial engagement to booking confirmation.
• Conduct consultative sales conversations through calls, emails, chat, and WhatsApp.
• Build rapport and trust with customers throughout the decision-making process.
• Identify and address objections effectively to improve conversion rates.
• Negotiate and guide customers toward closure while ensuring a positive customer experience.
• Maintain consistent follow-up and pipeline management until conversion or closure.
• Work closely with internal teams to resolve operational concerns impacting customer decisions.
• Achieve and exceed assigned sales, revenue, and conversion targets.
• Update CRM and maintain accurate records of lead interactions and sales activities.

Required Qualifications

• 2 to 5 years of experience in:

• Inside Sales

• International Sales

• B2C Sales

• Consultative Sales

• Proven experience handling international customers directly in a sales capacity.

• Strong understanding of lead qualification, objection handling, negotiation, and closing.

• Demonstrated success working against sales, revenue, or conversion targets.

• Experience managing warm and high-intent leads.

• Excellent verbal and written English communication skills.

• Comfortable communicating through calls, email, chat, and WhatsApp.

• Strong ownership mindset with the ability to independently manage a sales pipeline.

• Comfortable working in a permanent night-shift environment.

Preferred Background

Candidates with experience in the following industries will be highly preferred:

• Property Rentals / Real Estate
• Hospitality
• Travel
• Relocation Services
• Marketplaces
• SaaS Platforms
• High-Consideration B2C Sales Environments

What We Are Looking For

We are seeking a consultative international B2C salesperson who can:

• Understand customer needs quickly.
• Build trust remotely.
• Handle objections confidently.
• Take ownership of leads from enquiry to conversion.
• Follow up strategically and persistently.
• Drive customers toward a confirmed booking outcome.

Key Success Metrics

• Conversion Rate
• Revenue Generated
• Booking Closures
• Pipeline Management
• Customer Engagement Quality
• Follow-up Effectiveness
• Target Achievement

Shift: Permanent Night Shift
Experience: 2-5 Years
Role Type: International B2C Sales / Conversion Specialist