Inside Sales Executive

Role & responsibilities

• We are looking for an enthusiastic Inside Sales Executive to contribute towards generating sales in our company.

• You will be responsible for closing sales deals and maintaining good customer relationships.

• An effective Inside Sales Executive must be an excellent communicator and have superior people skills.

• They must be comfortable presenting our products over the phone, email, WhatsApp as well as dealing with complaints and doubts.

• The goal is to help the company grow by bringing in customers and developing business.

• Contacting potential or existing customers to inform them about our products.

• Answering questions about products or the company.

• Asking questions to understand customer requirements and close sales.

• Enter and update customer information in the database.

• Take and process orders in an accurate manner.

• Sourcing prospect customer data from sources online & offline.

• Handle grievances to preserve the companys reputation .

• Keep records of calls and sales and note useful information on CRM tools.

Preferred candidate profile

• Proven experience as Inside Sales Executive or other sales/customer service role.

• Proven track record of successfully meeting sales quota.

• Ability to learn about products and describe/explain them to prospects.

• Excellent knowledge of English (Compulsory), Hindi & Regional language preferred.

• Excellent communication and interpersonal skills .

• Cool-tempered and able to handle rejection.

• Outstanding negotiation skills with the ability to resolve issues and address complaints.