Inside Sales Executive

Are you passionate about sales and interested in the IT industry? Ipenet Solutions is looking for an enthusiastic Inside Sales incumbent to support our growing sales team. If you are proactive, confident in communication and eager to develop your sales career, we would love to hear from you.

Key Responsibilities

• Maintain and build close relationships with existing and new customers by spending extra time prospecting, developing and generating client referrals.
• Assist the Account Manager to deal register, negotiate better prices and draft project quotations, in order to surpass the sales target every quarter.
• Make outbound follow-up calls to existing clients via phone call and email.
• Handle inbound, unsolicited prospect calls and convert them into potential sales by understanding the needs and wants.
• Follow up closely on all opportunities quoted to customers by utilizing the ERP system feature to track and trace the quotation history.
• Emphasize product and service features and benefits to customers including cross-selling and upselling relevant IT solutions/products.
• Support marketing efforts to organize and execute the events which help to promote the company branding and build strong networking relationships.
• Effective time management including ensuring goods and services has been delivered on time and completing the report required.
• Develop possible problem solution paths and take the appropriate course of action when facing issues.
• Update the License Renewal Report so that licenses that are going to expire will be aware and renewed.
• Attend periodic sales training where applicable.

Requirements

• Candidate must possess at least Diploma/Degree in Computer Science/Information Technology, Mass Communications, Marketing, Business Admin or equivalent.

• Minimum 2-3 years of relevant experience or deep interest in Sales/Telesales

• Strong interpersonal and communication skills

• Knowledge of IT industry and solutions - hardware, software and services is an added advantage