Inside Sales Executive

Role & responsibilities

• Generate new business opportunities through cold calling, email campaigns, LinkedIn, and other online channels.
• Identify and qualify potential B2B clients and decision-makers.
• Understand customer requirements and recommend suitable IT products/services/solutions.
• Conduct product/service presentations and online meetings with prospects.
• Maintain regular follow-ups with leads and prospects to move them through the sales pipeline.
• Schedule meetings and product demonstrations for the Business Development/Sales team.
• Prepare quotations, proposals, and basic commercial communications.
• Maintain accurate lead and customer information in CRM systems.
• Achieve monthly and quarterly lead-generation, meeting, and revenue targets.
• Build and maintain strong relationships with prospective and existing customers.
• Coordinate with Business Development, Pre-Sales, Technical, and Delivery teams.
• Track competitor activities, market trends, and customer requirements.
• Prepare regular reports on calls, leads, meetings, conversions, and sales pipeline.

Required Skills

• Excellent verbal and written communication skills.
• Strong convincing, negotiation, and interpersonal skills.
• Good understanding of IT products, software, SaaS, or technology services.
• Ability to identify customer pain points and present appropriate solutions.
• Strong follow-up and relationship-management skills.
• Target-oriented and self-motivated approach.
• Good knowledge of MS Excel, MS Office, CRM tools, LinkedIn, and email communication.
• Ability to work independently as well as within a team.

Preferred Qualifications

• Any Bachelor's degree; MBA Sales/Marketing is an added advantage.
• 0–1 years of experience in Inside Sales / IT Sales / B2B Sales / Lead Generation.
• Experience selling IT services such as Software Development, ERP, SAP, Cloud, SaaS, Mobile Applications, or Digital Solutions will be preferred.

A confident and energetic sales professional who enjoys prospecting, communicating with customers, generating opportunities, and converting leads into business, with a strong interest in the IT industry.

Preferred candidate profile