Inside Sales Executive

Afra Engineers is looking for an enthusiastic and target-oriented Inside Sales Telecaller to join our team in Idukki. The candidate will be responsible for contacting potential customers, understanding their requirements, explaining our products/services, generating leads, and supporting the sales team in achieving business targets.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Respond to customer enquiries through phone calls and other communication channels.
• Understand customer requirements and provide suitable product/service information.
• Generate and qualify sales leads through telecalling.
• Follow up with leads and convert enquiries into sales opportunities.
• Maintain accurate records of calls, leads, follow-ups, and customer interactions.
• Coordinate with the field sales team for appointments and customer visits.
• Achieve assigned daily, weekly, and monthly sales targets.
• Build and maintain positive relationships with customers.
• Handle customer questions professionally and provide timely follow-up.
• Prepare basic sales reports and update lead status regularly.

Requirements

• Minimum 1 year of experience in telecalling, inside sales, customer service, or a related role preferred.
• Freshers with good communication skills may also apply.
• Good communication and convincing skills.
• Malayalam proficiency is required; knowledge of English is preferred.
• Basic computer knowledge and familiarity with MS Office/CRM tools.
• Ability to handle multiple calls and follow-ups efficiently.
• Self-motivated, confident, and target-oriented.
• Good interpersonal and customer-handling skills.

What We Offer

• Competitive salary based on experience and skills.
• Performance-based incentives.
• Supportive work environment.
• Opportunities for career growth and learning.

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person