Inside Sales Executive

Job Title: Inside Sales Executive (B2B Key Accounts)

About Ozone

Evolving from a vision to create high-value customer-centric products that supply to Indian and global markets, Ozone Overseas has become an integral part of the architectural hardware and security segment today.

The organization's commitment to excellence and developing innovative solutions has helped cater to architects, builders, planners, and homeowners.

Over the last two decades, the group has successfully created a footprint that spans across USA, Germany, Turkey, Italy, UAE, and other countries, besides its home base in India.

The current portfolio has over 5000 products classified under the following categories:

• Glass Fittings

• Shower Enclosures

• Glass Partitioning Systems

• Glass Railing Fittings

• Automatic Doors

• Door Hardware

• Kitchen & Furniture Fittings

• Security Solutions

• Doors & Windows

Contributing to the Make in India movement with its homegrown solutions, the Ozone Overseas Pvt. Ltd has brought consistency in development to major cities across the nation. As part of the next phase, the organization is now focusing on expanding its base to tier 2 and 3 cities by providing end-to-end residential and commercial solutions that strengthen India’s national stance in the global market.

For more information, visit www.ozone.in

Does this sound like you?

We are looking for a relationship-driven and performance-oriented B2B sales professional to manage and grow key institutional accounts. This role demands deep product knowledge, strategic account planning, and the ability to build lasting partnerships across hospitality, real estate, and commercial construction verticals.

Roles & Responsibilities:

• Manage and grow a portfolio of key B2B institutional accounts across hospitality, real estate, and commercial construction

• Receive, qualify, and prioritise inbound leads from website, social media, live chat, WhatsApp, and call centre

• Conduct high-volume outreach (100+ daily touchpoints) to assess prospect needs, intent, and buying potential

• Convert qualified leads into active accounts through consistent follow-up, relationship-building, and engagement

• Understand client business requirements and recommend the most suitable Ozone product solutions from our 6,000+ SKU portfolio

• Manage the quote-to-order cycle and drive bulk deal closures with institutional buyers

• Build and maintain strong relationships with key decision-makers and stakeholders

• Cross-sell and upsell across the full Ozone product range to maximise account value

• Ensure prompt lead response within defined SLA timelines across all communication channels

• Maintain accurate lead, account, and pipeline records in CRM

• Prepare weekly/monthly MIS reports on conversions, pipeline health, and revenue targets

• Share market feedback and competitor insights with the sales team to inform strategy

• Embrace and apply AI tools (ChatGPT, Claude, and others) to work smarter — from drafting outreach and summarising client notes to researching accounts and driving process improvements and automation

Skillset & Qualifications Required:

• Any Graduate with a drive to grow within a product-based organisation

• 2+ years in B2B / key account sales, preferably in building materials, hardware, or allied industries

• Strong relationship management and consultative selling skills

• Ability to manage high-volume outreach in a structured office environment

• Sound understanding of institutional sales cycles and multi-stakeholder environments

• Working knowledge of Freshworks CRM or similar platforms is a plus

• Proficiency in Hindi and English (spoken and written)

Technical Competencies:

• Key Account Management & Retention

• B2B Institutional Sales Strategy

• Lead Qualification & Conversion

• Multi-Channel Lead Handling

• CRM & Pipeline Management

• Bulk Deal Closure & Negotiation

• MIS & Sales Reporting

• AI Tool Proficiency (ChatGPT, Claude & other AI assistants) — strong plus

Behavioral Competencies:

• Communication & Active Listening

• Persistence & Follow-through

• Customer-Centricity

• Target Orientation

• Ownership & Accountability

• Time Management & Discipline

Join Us!

Together, let's revolutionize architectural and security landscape and inspire generations to come.