Inside Sales Executive

We are looking for a confident, friendly and well-spoken Inside Sales Executive to join our team.

The role involves speaking with customers who have shown interest in our products through online advertisements. You will understand their requirements, explain suitable products and pricing, answer their questions, assist them through the purchase process, and follow up with interested customers.

Key Responsibilities

* Contact customers who enquire through our online advertisements

* Understand customer requirements and recommend suitable products

* Clearly explain product features, pricing, customization and delivery details

* Answer customer queries and assist them with their purchase

* Follow up with interested customers through calls and WhatsApp

* Maintain proper records of enquiries and follow-ups

* Build positive relationships with customers

* Work towards monthly sales goals and performance incentives

Requirements

* Excellent spoken English and strong communication skills are essential

* Should be confident, clear and professional while speaking with customers

* Friendly and customer-focused approach

* Good listening and convincing skills

* Strong follow-up skills

* 1+ year of experience in inside sales, telesales or a customer-facing role preferred

* Comfortable speaking with customers over the phone

* Basic computer and WhatsApp skills

* Previous experience handling leads from online advertisements is an advantage

* Experience in corporate gifting, promotional products, customized products or similar industries is an advantage

Benefits

• 9.30am to 6.30pm fixed working timings. No overtimes or night shifts giving perfect work-life balance.
• Transparent monetary incentive program based on order conversions achieved giving assured monthly performance bonus.
• Company provided Mobile Phone & Laptop.
• Attractive salary & spot bonus for order conversions.

Opportunity to grow and perform other job roles in the organization.
Salary: Rs. 20000 to 25000 (Assured Monthly Incentive & Performance Bonus)
Performance Bonus: ₹2000 to ₹5000 /month

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

• What is your current monthly salary and expected salary?
• Where do you live in Chennai? Our office is in Mogappair.

Work Location: In person