Inside Sales Executive

Inside Sales Specialist

Inside Sales – Scan Channel | Mumbai

Role Overview

We are looking for a highly driven and energetic Inside Sales Specialist to join our fast-growing sales team. The candidate will be responsible for connecting with leads, understanding their needs, offering personalized solutions, and converting them into customers. The role involves consultative selling, handling inbound and outbound leads, and delivering exceptional customer experience.

Key Responsibilities

Handle calls on leads generated for clear aligner (Smile correction / Smile straightening) services on our digital platforms.

Handle inbound and outbound sales inquiries through calls, chats, emails, and WhatsApp.

Understand customer needs and recommend suitable MakeO (toothsi) products & services.

Follow-up with prospects and ensure timely closures.

Achieve and exceed monthly/quarterly sales targets.

Maintain and update CRM system with customer details, feedback, and call outcomes.

Build strong product knowledge to confidently handle customer queries.

Educate customers about the benefits of aligners, treatment process, pricing, and offers.

Handle objections effectively and convert prospects into successful sales.

Maintain high levels of professionalism, empathy, and customer-first attitude in all interactions.

Requirements

0–5 years of experience in Inside Sales / Tele Sales.

HSC Qualification / Graduation Freshers.

Good communication skills, both written and verbal.

Strong problem-solving and analytical skills.

Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment.

About MakeO toothsi

What’s a selfie without a smile?

There’s always a reason to smile, find it.

The smile makeover champion, toothsi, is a part of AMPA Orthodontics, a series B funded fast-growing startup with presence in 13 Indian cities and spreading rapidly within India and internationally. Our teams of expert orthodontists and dermatologists are making self-care services accessible to all, just at the click of a button.

We’ve designed over 65,000+ smiles and counting. What sets us apart is our transparency in our corporate culture and our legendary aligners, our flexible work-life balance and our personalized aligners, and our magical work that you will see right from social media, all the way to our client’s doorsteps.

toothsi provides customized at-home smile makeover solutions by utilizing revolutionary Clear Aligner technology to make teeth straightening hassle-free and affordable. Our skincare brand skinnsi was launched in August 2020 to provide safe, convenient, and expert-backed solutions for all skin-related problems.

The advanced technology, the amazing corporate benefits, the fun workplace, and the legendary teams are just the beginning of what you’ll experience in a day at toothsi.

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance

Work Location: In person