Inside Sales Executive - EdTech

Inside Sales Executive - EdTech

Location: Mumbai (Santacruz)
Industry: EdTech
Experience: 1-3 Years
Salary: Up to 60,000 per month + Uncapped Incentives

Overview

We are seeking a motivated Inside Sales Executive to join our dynamic team at our Mumbai headquarters. In this role, you will engage high-intent leads across India, guiding parents through the purchase journey and maximizing lifetime value through strategic upselling and cross-selling. As a key player in our revenue generation efforts, you will be part of a high-energy team committed to driving the company s growth.

Key Responsibilities

• Engage with high-intent leads via phone to understand their needs and guide them through the purchase journey.
• Maximize customer lifetime value through effective upselling and cross-selling strategies.
• Meet and exceed monthly revenue and conversion targets.
• Maintain accurate records of customer interactions and sales activities in the CRM.
• Collaborate with team members to share insights and best practices for improving sales effectiveness.
• Provide exceptional customer service and support, addressing any inquiries or concerns promptly.
• Participate in team meetings and training sessions to enhance sales skills and product knowledge.

Must-Have Qualifications

• Language Proficiency: Fluent in English and Hindi with a clear and engaging phone presence.
• Education: Graduate in any field.
• Experience: 1-3 years in B2C inside sales, telesales, or customer success (preferably in EdTech or digital products).
• Proven track record of hitting monthly revenue and conversion targets.
• Comfortable working a 6-day work week (with rolling Saturdays or Sundays off; timing from 10 AM to 7 PM).
• Proficient in using CRMs, spreadsheets, and virtual meeting tools.
• High empathy, consultative mindset, and strong objection-handling skills.
• Experience in the EdTech sector is a significant plus.

Nice-to-Have Qualifications

• Familiarity with early-years education or parenting products.
• Exposure to outbound call campaigns or dialer systems.
• Knowledge of upsell/cross-sell frameworks and data-driven selling.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.