Inside Sales Executive – IT Solutions

About the role

This role is ideal for sales professionals who enjoy prospecting, engaging with customers, building sales pipelines, and creating new business opportunities within the technology sector.

Key responsibilities

• Generate new business opportunities through cold calling, email campaigns, social outreach, networking, and other prospecting activities.
• Identify and qualify potential customers based on their business and technology requirements.
• Conduct regular follow-ups with prospects and nurture leads throughout the sales cycle.
• Schedule appointments and meetings with qualified prospects for further sales engagement.
• Develop and maintain a healthy pipeline of potential customers and business opportunities.
• Understand customer requirements and recommend suitable IT, Microsoft 365, cloud, or digital workplace solutions.
• Maintain accurate records of leads, opportunities, customer interactions, and sales activities in the CRM system.
• Work closely with internal sales, technical, and marketing teams to improve lead quality and conversion.
• Build and maintain positive relationships with prospective and existing customers.
• Achieve assigned monthly and quarterly sales KPIs and revenue targets.

About you

• Diploma or Bachelor's Degree in Business, Marketing, Information Technology, or a related discipline.
• Relevant experience in inside sales, telesales, business development, account management, or technology sales.
• Experience in cold calling, lead generation, appointment setting, and customer engagement.
• Familiarity with the Microsoft 365 (M365) ecosystem is highly preferred.
• Experience selling IT solutions, cloud services, software, managed services, or digital transformation solutions.
• Comfortable engaging with new prospects and developing business opportunities from the ground up.
• Good communication, presentation, negotiation, and interpersonal skills.
• Familiarity with CRM systems and Microsoft Office applications.
• Self-motivated, resilient, target-driven, and able to work independently.
• Strong team player with a positive attitude and willingness to learn.