Inside Sales Executive – Software & IT Solutions

Inside Sales Executive – Software & IT Solutions

Company: Pacific Event Management
Location: Kolkata, West Bengal
Job Type: Full-Time
Experience: 3–5 Years
Salary: ₹20,000 – ₹30,000 per month + Performance Incentives

About Pacific Event Management

Pacific Event Management is a Kolkata-based company operating in Event Management and Digital Marketing, with services and technology-oriented business solutions for organizations and business clients.

About the Role

We are looking for an experienced Inside Sales Executive to handle enquiries and leads received through the company's digital marketing activities.

The candidate will communicate with prospective customers, understand their business requirements, provide information about relevant software and IT solutions, coordinate product demonstrations, and support the sales process from initial enquiry through follow-up and conversion.

Key Responsibilities

• Contact and follow up with leads received through company marketing channels.
• Understand customer requirements and identify suitable software or IT solutions.
• Explain software products and services clearly and accurately to potential customers.
• Handle enquiries related to School Management Software, Hospital Management Software, HRMS, CRM, ERP, Business Management Software, Android Applications, iOS Applications, and Custom Software Development.
• Schedule product demonstrations with interested prospects.
• Maintain regular communication with prospects through phone, WhatsApp, and email, where appropriate.
• Maintain accurate lead status and follow-up information in the CRM system.
• Categorize leads based on their level of interest and stage in the sales process.
• Coordinate with technical and sales teams regarding product demonstrations, proposals, and quotations.
• Work toward agreed monthly sales and lead-conversion objectives.
• Prepare daily and weekly sales activity reports.

Requirements

• 3–5 years of experience in Inside Sales, Tele-Sales, B2B Sales, SaaS Sales, Software Sales, or a related field.
• Good verbal and written communication skills.
• Working proficiency in Bengali, Hindi, and English.
• Ability to understand customer requirements and explain relevant solutions.
• Strong follow-up, negotiation, and customer relationship skills.
• Basic knowledge of CRM software and MS Office or Google Workspace.
• Experience selling software, ERP, CRM, SaaS, websites, mobile applications, or IT services will be an advantage.

Who Can Apply?

Candidates with experience in the following areas may apply:

• Software / IT Sales
• SaaS Sales
• ERP / CRM Sales
• B2B Tele-Sales
• Digital Marketing Sales
• Website / Application Development Sales
• Business Development
• Customer Relationship Management

Key Performance Indicators

Performance may be evaluated based on relevant sales activities, including:

• Number of leads contacted
• Lead qualification
• Product demonstration bookings
• Follow-up completion
• Proposal and quotation coordination
• Lead-to-customer conversion
• Monthly sales performance

What We Offer

• Fixed Salary + Performance Incentives
• Leads generated through company marketing activities
• Structured sales process
• Product and sales training
• Career development opportunities
• Professional work environment

Employment Type: Full-Time
Work Location: Kolkata, West Bengal

Pay: ₹20,000.00 - ₹30,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• B2B sales: 3 years (Required)
• Customer relationship management: 2 years (Required)

Location:

• Kolkata, West Bengal (Required)

Work Location: In person