Inside Sales Executive (Sunway Computer Services)

We are looking for a motivated and customer-focused Inside Sales Executive to support business growth in the IT industry. The candidate will be responsible for generating leads, managing customer accounts, preparing quotations, following up on sales opportunities, and coordinating with principals, vendors, and internal technical teams to close sales opportunities.

The Inside Sales  provide administrative and operational support to the Sales team. The role will assist in preparing quotations, maintaining sales records, coordinating with internal departments, and ensuring timely follow-up on sales activities. This role offers exposure to sales operations, customer relationship management, and business administration.

The ideal candidate should possess strong communication skills, sales coordination experience, and a passion for technology solutions

Sunway Computer Services Sdn Bhd [198401004532 (117051-W)]

Key Responsibilities:

• Provide administrative support to the Sales team on daily operations.
• Assist in preparing quotations, proposals, and sales-related documentation.
• Maintain and update customer information, sales records, and databases.
• Coordinate with internal departments (Procurement, Finance, Technical, Project Management, and Logistics) to ensure smooth order processing.
• Follow up on quotation status, purchase orders, and delivery schedules.
• Prepare and organize documents for tenders, contracts, and project submissions.
• Assist in generating sales reports, forecasts, and performance summaries.
• Schedule meetings, prepare meeting minutes, and coordinate appointments for the Sales team.
• Monitor contract renewals, maintenance renewals, and software license expiry dates.
• Assist in filing, scanning, and maintaining proper documentation (both electronic and hardcopy).
• Support the team in customer communication via email and telephone when required.
• Perform data entry and ensure the accuracy of sales information.
• Assist in preparing presentation materials and marketing collateral.
• Support event coordination, customer visits, product demonstrations, and training sessions.
• Manage and grow existing customer accounts by maintaining strong relationships and regular follow-ups.
• Coordinate with vendors, distributors, and internal teams on pricing, product availability, and technical requirements.
• Follow up on sales leads and customer inquiries promptly.
• Monitor market trends and emerging IT technologies.

Requirements:

• Candidate must possess at least Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
• Required language(s): Bahasa Malaysia and English, Chinese language skill is a plus.
• Applicants must be willing to work in Subang Jaya.
• Fresh graduates are encouraged to apply.