Inside Sales (Home Services)

Who we are

Marathon HVAC is part of the ResiXperts platform, one of the top 40 plumbing and HVAC platforms in the United States. Our company focuses on top-tier customer service and creating real career paths for people in the skilled trades.

If you're looking to grow your career in HVAC while working with a supportive team, we’d love to hear from you.

Marathon is looking for a strong communicator who enjoys sales, thrives on follow-up, and is motivated by helping customers while increasing company revenue.

Essential Duties and Responsibilities

• Follow up with customers who have received unsold HVAC and plumbing estimates
• Make outbound calls to reconnect with customers and encourage them to move forward with recommended work
• Answer customer questions regarding services, pricing, financing, and scheduling
• Build rapport with customers, overcome objections, and close sales opportunities
• Coordinate with dispatch and operations teams to schedule approved work
• Maintain accurate customer notes, estimates, and follow-up activities in ServiceTitan
• Meet or exceed daily outbound call, follow-up, and sales goals
• Identify additional opportunities for HVAC and plumbing services when appropriate
• Provide a professional, positive customer experience on every interaction
• Ability to conduct sales over the phone with clients
• Collaborate with management to improve retention strategies and close rates

Qualifications

• Previous inside sales, customer retention, or outbound sales experience preferred
• HVAC and plumbing industry experience strongly preferred
• Strong communication, relationship-building, and closing skills
• Experience using ServiceTitan or a similar CRM preferred
• Self-motivated with strong organizational and follow-up skills
• Ability to work in a fast-paced office environment

*This is an hourly + commission role*

Pay: $20.00 - $22.00 per hour

Experience:

• inside sales: 3 years (Required)
• HVAC/Plumbing sales: 2 years (Preferred)

Work Location: In person