JOIN ALUDEC

Our growth would not have been possible without the dedicated and talented people.

We appreciate receiving expressions of interest and professional information of candidates who wish to contribute to the success of our customers.

"BE CREATIVE TO BE UNIQUE"

Job Summary:

We're seeking an Inside Sales Rep to join our team. The ideal candidate for this position is self-motivated, a strategic thinker, and have excellent communication and collaboration skills. A successful candidate will demonstrate leadership qualities and have a passion for their career.

Duties and Responsibilities:

The essential duties and responsibilities of this job are included but not limited to this job description. Additional tasks may be assigned and expected to be performed.

• Develop meaningful relationships with customers to encourage trust and loyalty.
• Communicate requests to customers relating to quotes. re-quotes, pricing, product information, order status, shipment tracking, etc.
• Assist with hosting customers visiting ALUDEC USA. Arrange plant tours, accommodations, etc. when requested.
• Work with Sales Assistant, Customer Service / Order Entry people, ensuring that company procedures are followed.
• Professionally and effectively handle customer issues and concerns that are passed along by the Customer Service / Order Entry team.
• Understand the 8-D format and how to respond to 8-D concerns.
• Work with Quality, Production and Sales departments to effectively resolve in-plant and customer issues.
• Keep department manager informed about new jobs and potential problems.
• Other duties as assigned

Skills:

• Excellent written and verbal communication skills
• Strong detail and organizational skills
• Strong Mechanical Aptitude
• Confident and outgoing personality
• Self-motivated and team-oriented
• Problem solver who takes initiative with a positive, can-do attitude
• Ability to work independently as well as being comfortable working with staff at all levels in the organization with different personalities.

Education:

Bachelor's or Associates Degree preferred. Previous Professional sales and/or professional customer/ client service experience can be substituted in place of degree.

Technology:

• Excellent PC and Internet Skills
• Previous Client or Customer Email response experience
• Previous ERP experience

Work Environment:

• Typical Office/ Production/ Manufacturing environment
• 100% onsite. No hybrid or remote work available

Benefits:

Eligible after 60 days; Health, Dental, Vision, STD, LTD, PTO/Vacation, Life Insurance, and 401K, 10 company paid holidays