Inside Sales Manager

About the Company

Hoora is a full-stack vehicle care platform built to simplify how India maintains and manages its cars and bikes. Positioned as India s #1 Car Bike Care App, Hoora brings every essential automotive need into one seamless ecosystem. From doorstep car and bike wash to end-to-end service, insurance support, challan management, and a curated marketplace for products and accessories, Hoora functions as a complete 360 vehicle companion. Powered by technology, on-demand logistics, and trained professionals, the platform replaces fragmented automotive experiences with one integrated solution. Hoora s mission is simple: make vehicle ownership effortless, accessible, and reliable, whether it s routine cleaning, urgent servicing, compliance needs, or upgrading your ride.

Job Mission

You will take complete ownership of Hoora s Inside Sales division, driving PL performance, scaling high-capacity sales operations, and leveraging data analytics for strategic decision-making. Your

mission is to direct a multi-tiered sales organization (50+ TLs and Associates), drive aggressive deal closures, maximize customer onboarding and retention, and translate reporting metrics into profitable business growth across all vehicle service verticals.

Candidate Profile Qualifications

• Qualification:
  Any Graduate (Minimum 60% or 6.0 CGPA across 10th, 12th, and Graduation).
• Industry Preference:
  Candidates with past experience in Ed-Tech (e.g., Byju s, WhiteHat Jr, Allen,
  PhysicsWallah) or Real Estate/Hospitality (e.g., Property Pistol, Mahindra Bloomdale,
  Lodha, Tata Capital Heights, Godrej Anandam, Mahindra Holidays) are highly preferred.
• Large-Scale Leadership:
  Proven experience managing large sales structures (50+ Team Leads and Associates)
  with complete PL accountability and a strong track record of high-ticket deal closures.
• Data-Driven Decision Making:
  Demonstrated ability to leverage data analytics and business intelligence tools to
  interpret sales patterns and drive strategic, real-time commercial decisions.
• Communication Negotiation:
  Exceptional verbal and written communication skills with strong proactiveness to
  manage high-value ticket closures, drive team pitch quality, and resolve customer escalations.
• Technical Skills:
  Advanced proficiency in data analytics, reporting tools, MS Office (Excel, PowerPoint,
  Word), and hands-on experience with enterprise CRM platforms.

Key Responsibilities

1. Strategic Leadership, PL Ownership Deal Closures

• PL Revenue Target Ownership:
  Take end-to-end accountability for department PL, customer acquisition costs (CAC),
  unit economics, and target achievement across all teams.
• Large Team Management:
  Lead, mentor, and direct a 50+ member sales floor (Team Leads and Sales Associates),
  maintaining high energy, proactive execution, and performance accountability.
• Deal Closures Escalation:
  Directly step into high-value lead negotiations, driving key deal closures and resolving
  complex client escalations to maintain high conversion velocity.

2. Data Analytics, Reporting Strategic Decision-Making

• Data Analytics Insights:
  Analyze daily sales metrics, funnel conversion drops, call metrics, and lead-to-deal
  performance to uncover revenue opportunities and eliminate operational bottlenecks.
• Executive Reporting:
  Build, maintain, and present detailed reporting dashboards for executive leadership,
  tracking core KPIs, revenue forecasts, CAC, and team productivity.
• Data-Driven Decision Making:
  Translate analytics and performance trends into actionable commercial decisions,
  dynamic team quota adjustments, and targeted pitch pivots.

3. Client Onboarding, Retention Capability Building

• Onboarding Retention:
  Drive cohesive customer onboarding and long-term retention strategies to maximize
  customer lifetime value (LTV) and minimize customer churn.
• Team Training Maintenance:
  Establish structured training, onboarding, and skill-refresh frameworks to upskill
  Team Leads and Associates on product value propositions and closing tactics.
• Process Refinement:
  Continuously optimize call scripts, objection-handling frameworks, and CRM workflows
  based on reporting data to drive conversion improvements.

Hoora Employment Policies

Performance Culture

• We operate on a standard 12-month appraisal cycle, offering a one-time performance
  review after the first 6 months of employment to reward early impact.

Work Days

• 6 days a week (Monday to Saturday, 10 AM to 7 PM).

Leave Policy

• Two leaves every month.

Selection Process

HR Shortlisting - R1 - R2 - R3

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.