Inside Sales Manager

Roles and Responsibilities :

• Manage a team of inside sales representatives to achieve monthly targets in BFSI, BPO, credit card, insurance, loan sales, telecom sales, and telesales industries.
• Develop and execute strategies to increase revenue growth through effective lead generation, conversion rates improvement, and customer retention.
• Analyze market trends and competitor activity to identify opportunities for business expansion and develop plans accordingly.
• Collaborate with cross-functional teams to resolve customer complaints and improve overall customer satisfaction.

Job Requirements :

• 6-12 years of experience in b2c sales or related fields such as BFSI sales, BPO sales, insurance sales, loan sales, telecom sales, or telesales.
• Proven track record of achieving high levels of success in inside sales roles with excellent communication skills.
• Strong understanding of the industry dynamics including market trends, competitor analysis, and regulatory requirements.
• Excellent team handling skills with ability to motivate and manage a team towards achieving common goals.