Inside Sales Manager

Roles and Responsibilities

• Manage a team of inside sales professionals to achieve monthly targets through outbound calls, emails, and social media platforms.
• Develop and execute strategies to increase lead generation, conversion rates, and customer satisfaction.
• Collaborate with cross-functional teams (Marketing, Product) to identify new business opportunities and develop targeted campaigns.
• Analyze sales performance data to optimize processes, improve productivity, and drive growth.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Desired Candidate Profile

• 3-5 years of experience in B2C or BPO/Call Centre environment with a focus on Inside Sales/Telesales/Outbound Sales.
• Bachelor's degree in any discipline (preferably B.Tech in Computers).
• Proven track record of meeting or exceeding monthly targets consistently over time.
• Strong understanding of CRM software applications such as Zoho/SAP/Microsoft Dynamics.