Inside Sales Manager

About ADA ADA is the Data and AI Experience Company. We work with global enterprises to build data and AI powered experiences where every decision runs on real-time intelligence and every interaction earns trust. That's how businesses scale, stay ahead, and deliver measurable outcomes.

Our mission is ambitious: to create the world’s most intelligent growth platform for every client we serve. With over 1500+ customers across Retail, Food and Beverage, CPG, Telecommunications, Financial Services, Healthcare and Automotive , we operate in 35 markets around the world.

Role Overview

We are seeking a dynamic and results-driven Inside Sales Manager to drive demand generation and pipeline growth in the US market. This role will own outbound sales strategy, lead qualification, and pipeline development while mentoring and managing a team of Inside Sales Associates focused on the India market.

The ideal candidate will bring strong experience in B2B technology services sales, a deep understanding of the US enterprise buying cycle, and proven team leadership capabilities.

Key Responsibilities

US Market – Individual Contribution

• Develop and execute outbound prospecting strategies targeting mid-market and enterprise accounts in the US.
• Drive lead generation through cold outreach, email campaigns, LinkedIn, and account-based selling.
• Qualify prospects and convert leads into sales-ready opportunities.
• Schedule meetings and strategic conversations for the Business Development/Account Executive team.
• Work closely with marketing on campaign alignment and US-focused demand generation initiatives.
• Build and manage a strong pipeline aligned with revenue targets.
• Track and report KPIs such as conversion rates, pipeline value, and opportunity creation.

Team Leadership – India Inside Sales Team

• Manage, mentor, and guide Inside Sales Associates focused on the India market.
• Set monthly/quarterly targets for lead generation and meetings.
• Conduct regular performance reviews and coaching sessions.
• Develop call scripts, outreach frameworks, and qualification criteria.
• Monitor CRM hygiene, reporting accuracy, and activity tracking.
• Train the team on Data & AI offerings and industry positioning.
• Improve team productivity, messaging effectiveness, and conversion metrics.

Required Qualifications

• 6–10 years of experience in B2B inside sales, preferably in IT services, SaaS, Data, AI, or Cloud domains.
• Minimum 2–3 years of experience managing or mentoring a sales/inside sales team.
• Strong understanding of US market buying behavior and enterprise sales cycles.
• Proven track record of generating qualified pipeline for technology services.
• Experience engaging with CXOs, CIOs, CTOs, Data Leaders, and Business Heads.
• Hands-on experience with CRM tools (e.g., Salesforce, HubSpot, Zoho).
• Excellent communication skills with strong US client interaction experience.

Preferred Qualifications

• Experience selling Data Engineering, AI/ML, Analytics, Cloud, or Digital Transformation services.
• Familiarity with outbound sales frameworks and account-based marketing (ABM).
• Experience working in global delivery or offshore sales models.
• Exposure to multi-geo sales operations (US & India markets).

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