Inside Sales Manager

LaunchPad Home Group is hiring a remote Inside Sales Manager to lead, coach, and grow our team of Inside Sales Representatives across the Southwest and Northwest regions. This sales leadership role focuses on building a strong remote team that develops referral partnerships with real estate agents and drives steady growth in home inspection sales.

Our mission is to create lifelong relationships by simplifying homeownership. We believe every family deserves a safe, comfortable home to build memories in, and our Inside Sales Manager plays a big part in making that happen by setting the team up to win.

This role is a great fit for a sales manager who loves coaching, holds people to high standards, and knows how to build a sales culture where results follow. If you have experience leading an inside sales, call center, or business development team and want to grow with a company that invests in its people, we'd love to talk.

ESSENTIAL JOB FUNCTIONS

• Lead, coach, and manage a remote team of Inside Sales Representatives covering the Southwest and Northwest markets
• Track and improve key sales metrics and KPIs, including call volume, appointment setting, referrals, and conversion rates
• Recruit, hire, onboard, and train new team members so they ramp up quickly and contribute to growth
• Manage regional markets and lead remote training sessions and performance reviews
• Moderate quarterly virtual continuing education (CE) classes for real estate agents
• Build accountability and ongoing improvement through regular one-on-one coaching and team sessions
• Partner closely with Outside Sales to ensure smooth handoffs and alignment on field opportunities
• Work with the Director of Sales to roll out initiatives that grow agent relationships and brand presence
• Monitor CRM usage and keep lead, pipeline, and follow-up data accurate
• Lead weekly team meetings and take an active role in sales planning
• Other duties as assigned

SKILLS AND ABILITIES

• Strong sales leadership, coaching, and communication skills
• Ability to motivate a team and hold individuals accountable to high standards
• Deep understanding of outbound, phone-based B2B sales
• Proficiency with CRM systems, sales data tracking, and basic reporting
• Organized and detail-focused, with excellent time management
• Comfortable leading in a fast-moving, remote work environment
• Confident with lead generation, pipeline management, and conversion strategies
• Committed to excellent service for both team members and clients

MINIMUM REQUIREMENTS

• Two or more years of experience in sales leadership or outbound sales team management
• High-speed internet connection and a distraction-free home workspace
• Availability to work full time, Monday through Friday, during business hours aligned with Mountain and Pacific time zones

PREFERRED REQUIREMENTS

• Experience in real estate, home inspection, mortgage, title, or a related industry
• Prior leadership of a call center, inside sales, or remote sales team
• Bachelor's degree
• Experience managing distributed teams and remote workflows

EMPLOYEE BENEFITS

• Competitive base salary with bonus potential
• Fully remote position with company-provided office equipment
• 401(k) with employer match
• Health, dental, and vision insurance
• Paid time off and company holidays
• Travel stipend for team visits
• Leadership development and career growth opportunities
• Inclusive, family-friendly work environment
• Regular team-building events and a supportive culture

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.