Seven Consultancy
Inside sales manager
Skills
1 year ago
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Important information
Contract type:
Permanent
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
JOB DETAILS
He/She will be responsible for a team of 50-60 associates
Meet or exceed KRA's of all team members such as agents
Be directly responsible for the overall performance of team members
Participate innew-hire interviews
Conduct performance reviews and team meetings
Conduct monitoring and coaching sessions.
Coordinate with training and quality assurance to identify systemic quality-improvement opportunities.
Represent the team on special projects/initiatives
Achieve Productivity requirements and performance delivery as outlined via Operation scorecard
Participate in performance improvement task forces as needed and look at continuously raising the bar for Customer satisfaction
Demonstrated flexibility and contributions to creating a team environment
Ensuring customer is advised appropriately, regulations and disclaimers are given as per the process guidelines
FUNCTIONAL AREA
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