Inside Sales Manager (Remote)

For our client, we are seeking a Inside Sales Manager (Remote) to join the team of a leader in the Information Technology space.

This role will lead an inside sales function with a strong focus on team leadership, sales operations, and customer support execution. The ideal candidate will partner closely with regional teams to improve service levels, strengthen processes, and drive consistent performance across quoting, orders, and receivables. This position is well suited for a hands-on leader who can coach people, manage metrics, and translate sales trends into actionable improvements.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $130,000 – $150,000 annually

Responsibilities

• Lead and coach the inside sales team to foster a collaborative culture
• Conduct onboarding and training for new team members
• Develop strategic plans in partnership with regional teams to address sales needs
• Ensure sales service level targets and escalation processes are achieved
• Implement system and tool enhancements based on feedback
• Manage team performance through established sales metrics and KPIs
• Analyze sales activities and track metrics for quoting and receivables
• Identify customer trends and provide insights for improvement
• Process customer transactions accurately, including quotes and orders
• Monitor sales credits and approve adjustments as necessary
• Perform additional inside sales responsibilities as required

Qualifications

• Expert-level Microsoft Excel skills
• Bachelor's degree in business, supply chain, finance, or a technical field preferred
• 8-10 years of sales team leadership experience, preferably in technology or reseller markets
• Strong management skills with a focus on team collaboration and development
• Deep understanding of sales strategy, operations best practices, and CRM tools
• Demonstrated ability to engage with stakeholders and develop strategic partnerships
• Proven inside sales expertise with strong business acumen and customer satisfaction focus
• Excellent verbal and written communication skills across multiple organizational levels
• Highly organized with superb time management capabilities in a dynamic environment

Benefits

• Comprehensive medical, dental, and vision coverage for employees and their families
• 401(k) retirement plan with employer matching contributions
• 529 college savings plans and health savings accounts
• Life insurance and long-term disability coverage
• Opportunities for training and professional development
• Appealing office environment with complimentary snacks and beverages
• Positive workplace culture promoting collaboration
• Work-life balance with generous paid time off

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.